Bergey's Ford

A Dealership that Listened After much test driving at a variety of dealerships and searching on the internet, we contacted Bergey's Ford in Ambler to test drive a specific Ford After much test driving at a variety of dealerships and searching on the internet, we contacted Bergey's Ford in Ambler to test drive a specific Ford Flex they had on their lot. We arrived on Labor Day and Joe Davis had the car ready for us to test drive. He fielded/answered all of our questions and provided us with ample time to test drive the car. After a private discussion between my husband and myself, we informed Joe that we would like to purchase the Ford Flex. There was a discrepancy between the internet price and the car sticker price (lower). The Dealership tried to split the difference with us which, was offensive and not acceptable. We explained to Joe that we were offended by this move and if the Dealership would not honor the sticker price we would not purchase the Flex. The Dealership agreed to the sticker price and we drove home in our ruby red Ford Flex. After a few weeks a portion of the car, side decorative panel, fell off the car and the car's communication system was malfunctioning. Needless to say we were very upset with the fact that our "certified" car was having problems so soon after we had purchased the vehicle. The dealership had attempted via letter and phone call to follow-up to make sure we were happy with our purchase and experience. We contacted Bergey's Ford to let them know in fact we weren't happy at all, in fact we were insulted and angry. Scott Burkart listened to our entire story, he acknowledged that our points were valid, he apologized for the price issue and for the car issues. Most importantly, he asked us to give them a chance to make things right because doing the right thing is very important to all of them at Bergey's Ford. When the phone conversation ended, we felt we had been heard and that Scott Burkart and Bergey's Ford do really care about their customers. Scott made sure the concern items were addressed in a timely manner and at absolutely no inconvenience to us. How Scott handled our phone conversation and making things right is exactly why I would recommend Bergey's Ford. His conversation and taking care of things really exemplified his and Bergey's Ford commitment to taking care of their customers. More

Satisfied Customer Mr. Davis and the team at Bergey's Springhouse were friendly and helpful. This is my second time purchasing a vehicle from them in less than ten years Mr. Davis and the team at Bergey's Springhouse were friendly and helpful. This is my second time purchasing a vehicle from them in less than ten years. I'm very satisfied and highly recommend this dealership. More

Patient and pleasant Joe Davis was very patient with us as I spent an hour one the phone with the insurance company. Although we did not walk away with a new vehicle, I wo Joe Davis was very patient with us as I spent an hour one the phone with the insurance company. Although we did not walk away with a new vehicle, I would most definitely seek out Joe when the time is right for us. More

Joe Davis found my blue flex and cargo net. We are beyond thrilled to have the new 2018 flex with the color and features we had to have. He found it quickly and we absolutely love it. Joe real We are beyond thrilled to have the new 2018 flex with the color and features we had to have. He found it quickly and we absolutely love it. Joe really goes above and beyond to meet the needs and schedules of his customers. (I work nights and was last to sign the paperwork before my next night shift.) Joe and my husband did all the rest. More

Joe Davis is the best. I have been going to Bergey's Ford for many years. Joe Davis always has your best interest in mind .Also, the service dept is very efficient and nice I have been going to Bergey's Ford for many years. Joe Davis always has your best interest in mind .Also, the service dept is very efficient and nice to work with. More

Easiest Deal Ever. I had a great car buying experience overall, there were no hidden fees and negotiation went smoothly. The car was exactly how I expected it, and was a I had a great car buying experience overall, there were no hidden fees and negotiation went smoothly. The car was exactly how I expected it, and was also very clean and detailed excellently. The staff were very nice, easy to work with, and genuinely care about the customers. I would purchase a vehicle from this dealership again. More

Nice folks These are nice folks to work with. Low pressure, good prices, efficient processing of paper work. The vehicle is clean and was delivered as promised These are nice folks to work with. Low pressure, good prices, efficient processing of paper work. The vehicle is clean and was delivered as promised. More

Wonderful Experience Joe Davis helped me lease a new vehicle after losing mine to a car accident. He did everything he could to make sure I was satisfied with my purchase. Joe Davis helped me lease a new vehicle after losing mine to a car accident. He did everything he could to make sure I was satisfied with my purchase. More

Excellent, Enjoyable, Pleasant Buying Experience Bergey’s Ford was truly phenomenal and Keith was a professional, courteous salesman that exceeded our expectations. My wife and I were in the market f Bergey’s Ford was truly phenomenal and Keith was a professional, courteous salesman that exceeded our expectations. My wife and I were in the market for two vehicles and not only did Keith and the Bergey family not push us in our search endeavors but guided us to stay within our financial boundaries and provided two fantastic vehicles well within our desires. Keith was truly a professional throughout the process and took the time, effort, and care that we requested throughout the process to satisfy our every need for the car and truck we purchased. We highly recommend Bergey Ford and especially Keith Godshall and Luke Bergey as they’ve been nothing short of superior. More

Professional and efficient! We had the pleasure of working with Keith Godshall on the purchase of a vehicle for our daughter. He was very professional, personable, and efficient We had the pleasure of working with Keith Godshall on the purchase of a vehicle for our daughter. He was very professional, personable, and efficient. We were in and out with the car in 2 hours. Thank you for such a great experience! More