Bergey's Ford

Great service with no advanced notice Went to check out a used car unannounced and was pleasantly surprised by the friendliness and customer service going beyond the call of duty. My sales Went to check out a used car unannounced and was pleasantly surprised by the friendliness and customer service going beyond the call of duty. My sales rep, Robert McFadden was excellent, staying through closing and after to get me in the car I ended up choosing. More

Fantastic I cant thank Robert Mc Fadden enough, I believe he went above and beyond to help me and my wife .Would highly recommend bergeys, and Robert to anyone I cant thank Robert Mc Fadden enough, I believe he went above and beyond to help me and my wife .Would highly recommend bergeys, and Robert to anyone looking for a car . It was well worth the ride, as i live about 35 miles away. Thank you Bill and Donna Scarpiello More

Quick & Professional Keith showed me a number of vehicles even when I walked in without an appointment. He was there when I needed him, but let me look over and drive the Keith showed me a number of vehicles even when I walked in without an appointment. He was there when I needed him, but let me look over and drive the Escape by myself. Bergey's was fast about fixing an issue that was discovered during the test drive. Keith even came in on his day off to do the deal. I would recommend using him as your salesman. More

Fast, Easy and Satisfying When I went to the dealership I dealt with Robert McFadden, he was kind and open and we went over the details of the car. I came in with my own loan a When I went to the dealership I dealt with Robert McFadden, he was kind and open and we went over the details of the car. I came in with my own loan approval but he urged his team to see if they could find me an even better offer. He went over the information with the history of the car, we test drove and he broke down every detail of the paperwork, all expenses and warranty. I spent last that 3 hours and had went over everything, test drove the car and left with a beautiful vehicle. More

Calming and relaxing! From the moment I showed an interest in stopping by to look at a car I was treated w respect and like a person! Keith was so friendly, very informativ From the moment I showed an interest in stopping by to look at a car I was treated w respect and like a person! Keith was so friendly, very informative and also came in on his day off to sell me my car! I couldn't have been happier!! It was a great experience!! Kristen was fantastic and very helpful w the financial aspect too!! More

Purchased used 2010 F150 XLT excellent experience Can't say enough about Bergy Ford, and my salesman Keith Godshall. Keith had been working with me for a few weeks and patience payed off. He found a p Can't say enough about Bergy Ford, and my salesman Keith Godshall. Keith had been working with me for a few weeks and patience payed off. He found a pickup that worked just perfect for me had an 1 hour drive but it was well worth it.I would recommend Keith and Bergy Ford to every one. Keith thanks again for helping me out. Thanks Scott More

My and my daughter's experience was perfect. Joe Davis couldn't have been more helpful to my daughter and myself. He even helped install her baby's new car seat and sync her cell phone with her c Joe Davis couldn't have been more helpful to my daughter and myself. He even helped install her baby's new car seat and sync her cell phone with her car. We couldn't be more grateful for all his help. We even found a car that my daughter loves and she and her baby will feel very safe in. Thank you, Joe and Bergey's Ford in Ambler Pa. Kristin Mark was extremely helpful with the financing. More

great service Keith was attentive and took care of the whole process from start to end. He showed us something close to what we were looking for when the car we had Keith was attentive and took care of the whole process from start to end. He showed us something close to what we were looking for when the car we had gone there for was sold. He was very professional and explained everything and answered my questions about what was in the car. He took care of my family More

Only if you're desperate and ready for abuse Horrible. Would never have bought there except I was getting desperate. Would never go there again, nor recommend anyone else go there unless you are Horrible. Would never have bought there except I was getting desperate. Would never go there again, nor recommend anyone else go there unless you are desperate, and ready to deal with lying and abusive staff. When it's more than one employee acting that way, you know it has trickled down from the management and/or owner. The salesperson not only knew next to nothing about the Ford car I bought, but was perfectly fine with saying so and seeing no reason to find out any info that i asked -- then had the nerve to tell me she knew what she was doing because she does this every day. She also gave me incorrect info about multiple things, including the fees charged by their own sv dept. (Remember, if your warranty is from the dealer, they can potentially tell you there's nothing wrong with your car when you bring it in for warranty repair, then charge you a diagnostic fee of $100 or so. I honestly prefer a salesperson be direct and to the point rather than effusive and pretending to be my friend -- i appreciate a professional approach -- but this salesperson was beyond the pale. They didnt even wash the car before handing it over -- despite lying and saying they did. When I asked for the trash in the trunk (under the spare tire) to be vacuumed before I took the car home, I was told, "they wont lift the tire to vacuum underneath." This is the least of the abuse, i cant even list it all here. The manager, Scott -- despite being nice the first time I came in -- did nothing but contradict himself -- aka lie -- about the condition of the car and the certification process, when i came in to buy it. (I did give him 2 stars for being helpful prior to the day of the sale when he got nasty.) They refused to give me a ride 10 mins away to return my rental car to Enterprise. The salesperson said she might be busy with another customer so even though i was buying the car from her, she would not give me her time to drop off my car. Even though i was buying the car, she said she would wait on me at the same time as someone else if they came in, that is their policy. Every time i asked to speak to a manager or get warranty info, those people "were in the middle of working on a deal" even tho i walked over and they were alone and not with anyone -- and even though i said i'd be happy to wait til they were done. The warranty person wrote warranty quotes on sticky notes. I knew i needed a car right away when i went in, or of course i would have walked out -- any of you who have read my other reviews know i have done this multiple times when other dealers do their abusive game. They are really mental xxxxxxxxxx. IF THEY ASK YOU TO LEAVE YOUR RENTAL CAR THERE TO BE PICKED UP AFTER YOU[VE GONE -- KNOW THAT YOU, YOU, YOU! ARE RESPONSIBLE TO THE RENTAL CAR COMPANY IF ANYTHING HAPPENS TO THAT CAR WHILE IN THEIR POSSESSION. TIL THE RENTAL COMPANY HAS THE KEYS BACK, YOU ARE RESPONSIBLE, SO DO NOT BELIEVE BERGEY'S LIES WHEN THEY TELL YOU "IT'S FINE, EVERYONE DOES IT"! I overheard another employee degrading a woman customer over the phone, and then telling his coworker how stupid she was. When i tried to defend her, he started verbally attacking me. On the phone, the operator pretended I was yelling at her so she could hang up on me. It was endless. Some other piece of garbage salesperson came over to try to synch my phone with the car, and when he pushed a bunch of buttons on my phone and i asked him what he did -- i never gave him permission to change my phone without knowing what he did -- he berated me by saying he wasnt going to "give me a tutorial" on how to use my phone. AWFUL, AWFUL, AWFUL people. If you like being on the receiving end of humiliation, go shop for a car, and include Bergey's Ford of Ambler on your list. Also, not once, all day during the horrible process, did anyone say "thank you." More

Stress free and easy I asked some questions online about an Edge and Keith Godshall answered them all. He was friendly and informative with no pressure..Kristen Mark had e I asked some questions online about an Edge and Keith Godshall answered them all. He was friendly and informative with no pressure..Kristen Mark had everything ready at closing and it was quick and easy. More