Bergey's Chrysler Jeep Dodge
Souderton, PA
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Well you see I went into have my windshield wipers fixed and when I picked up my vehicle they were still not working. Will the service team tech was very apologetic and had the problem fixed within an hour. and when I picked up my vehicle they were still not working. Will the service team tech was very apologetic and had the problem fixed within an hour. One thing we have to learn as a people we aren’t perfect but we can still treat people with respect and dignity even if things don’t go our way . So Will and Bergys on a whole thank you for your professionalism even though it didn’t go well the 1st time but you sure did keep your word and had me on the road before I knew it . May God Bless you all and keep up the good work. More
Truck had to go in for inspection and was able to make an appointment only a week out, another dealer I have used in the past had almost a month wait list. Bergy’s completed the inspection timely I just wis appointment only a week out, another dealer I have used in the past had almost a month wait list. Bergy’s completed the inspection timely I just wish that when a customer asks for a price on an oil change that the service folks could actually give you a price. I have an ecodiesel and they would only give me an answer of “not sure the cost”. Last time I asked them they gave me a rough cost about $80-100 more than the other dealer I have used. Come on Bergy’s you have got to be able to orovide simple cost quotes like an oul change. Also may want to rethink your ecodiesel oil change cost, I’m not paying $300 or so just no way. More
The service department is exceptional, they are very accommodating , knowledgeable , and ready to serve you as soon as you walk through the door. We appreciate will and his team, we are lucky to have a accommodating , knowledgeable , and ready to serve you as soon as you walk through the door. We appreciate will and his team, we are lucky to have a relationship with Laura and Ben in sales and will and his team in the service department . More
The staff at Bergeys are professionals in customer care and knowledgeable in their service department. I just bought my third Jeep Grand Cherokee over the past 14 years. There is no other dealer that I wo and knowledgeable in their service department. I just bought my third Jeep Grand Cherokee over the past 14 years. There is no other dealer that I would work with. Both the Sales and Service departments are superior, knowledgeable, persistent in meeting customer satisfaction, and high in integrity. They always go the extra mile for their customers. More
Don’t use the service department took vehicle in to get replacement light bulb, now the headlight leaks and they won’t do anything about it except tell me to pay 1900$ for a new one. Getting ready to buy a replacement light bulb, now the headlight leaks and they won’t do anything about it except tell me to pay 1900$ for a new one. Getting ready to buy a new vehicle was going to buy from them again but their service center sucks. More