Bergey's Chevrolet

If I could give this dealership no stars I would. We have been in contact with a salesman, who I won’t name because at least he’s been communicating with us. We were purchasing my daughter her first We have been in contact with a salesman, who I won’t name because at least he’s been communicating with us. We were purchasing my daughter her first new car. A black 2025 Chevy trax LS loaded. VIN number: KL77LFEPXSC071767. The car was in newarks port, online it said “in transit”. During the time of our conversation about the car in question, we were promised that it would be delivered and delivered and delivered in different windows. Our salesman did what he could but I’m happy I did not fill out a credit application, as they requested. We worked out a deal based off my assumed credit score and waited for the car to arrive, even placed a deposit on it to hold it. Our deal was $460 a month for 60 months. The dealer was offering a $1000 coupon on the car before it was delivered. Finally they were able to pick up the car. During the transfer of the vehicle to the dealership, the careless driver crashed into tire on a Mack truck, damaging the bumper. We were on our way to dealer when this happened to purchase the car, so we had to turn around and go home. The dealer apologized and offered an additional $500 off the vehicle, due to our inconvience and trouble, we declined. They called back and offered an additional $300 off the vehicle and completely new bumper. We agreed and stayed in contact with the dealer for the vehicle to be fixed. We got a call a few days later and they told us we had to come up to their facility and fill out the paperwork and make the deal right away (before the car was even fixed and ready) in order to keep the original deal of $1000 off from the dealership on the car. Since the vehicle was not fixed and ready, we declined, and stated we would be up there as soon as it’s ready to purchase (as this is an hour and a half from my home and we did not want to make a senseless trip). They said I’m sorry, the coupon from the dealership expires this week and we cannot honor it. I find that this is very sketchy and unprofessional. The inconvenience was not our fault. Also, when you go and look at this vehicle please be aware that it was already in an accident, and repaired, and you will pay full price and some for it. Unreal. More

Got an appointment quickly and vehicle was ready when promised and was updated throughout the day. Love Bergeys and my service advisor Holly. promised and was updated throughout the day. Love Bergeys and my service advisor Holly. More

Very friendly, efficient and very knowledgeable. Service center is top notch. Salesmen very helpful and efficient. Service center is top notch. Salesmen very helpful and efficient. More

From start to finish, calling for parts, service done in a timely manner, on going communications with very courteous customer service.Spoke with .manager and let him know, 100 % satisfaction rating! a timely manner, on going communications with very courteous customer service.Spoke with .manager and let him know, 100 % satisfaction rating! More

Straight forward no hype or pressure or gameplaying. Presented the facts and let you make the decision on weather you wanted to purchase the vehicle. Presented the facts and let you make the decision on weather you wanted to purchase the vehicle. More

Keith my salesman from the Colmar location was very knowledgeable and extremely helpful through the whole process. I even received a phone call from Keith the next morning checking in to see if everyth knowledgeable and extremely helpful through the whole process. I even received a phone call from Keith the next morning checking in to see if everything was ok and to let me know he is there if I have any questions or concerns to let him know and he would be glad to address them with me. Thank you Keith for the great customer service you gave to me. Good customer service is hard to come by these days. I appreciated it very much! Everyone there was very pleasant and couldn’t do enough for me to make buying my new 2025 Chevy Malibu such a great experience. More

Awesome people great service good customer experience. Would recommend for complete service great experience as always Would recommend for complete service great experience as always More

Tried to buy their 2017 z06 Corvette with RYan [Sales] and Mike [Used Car Sales Mgr], Made offer and we came to an agreement [$1900 above my offer but below their asking $] but couldnt proceed as car has and Mike [Used Car Sales Mgr], Made offer and we came to an agreement [$1900 above my offer but below their asking $] but couldnt proceed as car has old tires that need replacement that the dealer didn't want to cover. For me this is a ride quality and safety issue and so couldn't proceed. Hope they sell car. Will keep looking. More

Very simple and straightforward process. It was the easiest car buying experience of my life. It was the easiest car buying experience of my life. More

Took my Equinox in for an oil change and tire rotation, walked across the street to the dealership to test drive an EV Equinox, and when I returned, service was completed! walked across the street to the dealership to test drive an EV Equinox, and when I returned, service was completed! More