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Bergeron Chrysler Dodge Jeep Ram - Service Center

Metairie, LA

3.9
209 Reviews

209 Reviews of Bergeron Chrysler Dodge Jeep Ram - Service Center

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December 05, 2020

I have always had an exceptional experience at Bergeron. Their Customer and Mechanical Service has been great in all my experiences. Now their prices! Well, good Service ain’t free; but I Totally Recommend! More

by JIMM C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig,,,, Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

It was a pleasure serving you at Bergeron Automotive! Thank you for your recommendation!

December 05, 2020

I find the Bergeron Dealership and its employees to be very professional and responsive to the necessary service and repairs in a timely fashion. I also appreciate Mike the shuttle driver! More

by conrad3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! It was a pleasure serving you!

December 04, 2020

I am all ways satisfied with my service when I go in. Everyone is very knowledgeable. The service department is also very clean and the ladies in checkout are very nice. More

by slb266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 04, 2020

Love jeeps in general always feel greeted and will Love jeeps in general always feel greeted and will appreciate it when I go there also the department that gives a loaner cars amazing always greeted More

by deniserachuba5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 03, 2020

Mrs Watkins, is a great service advisor. The technician unfortunately missed resetting a sensor in my truck. I brought it to Danielles attention and she reset it. Thank you... More

by mpiazza2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We're so glad you were able to experience our excellent customer service! I'll pass your feedback on to Danielle!

December 03, 2020

Bergeron has great people working or them. The service department kept us informed and did great work. Chris is the man. Hours were good too. More

by butterfly5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 02, 2020

Brandon was great! Got me in and out quickly for an oil change. I always receive excellent service at Bergeron. Brandon kept me informed every step of the way. More

by SCBRAMLETT52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Christina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Whittington, Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! I'll pass on the praise to Brandon.

December 02, 2020

When I called to make appt the gentlemen was very dry and didn’t have any concern about what I was trying to ask about my car. I told him my engine light was he proceeded to say we're 3 weeks out it would be More

by ypaz1982
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! We take your concerns very seriously and will work to address them.

December 02, 2020

Luis was very helpful as always. Did not know if my problem was under warranty. Luis said if not cover under warranty it would be between $900 to $1100. So it was great to hear it was covered. Thanks More

by ann11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 01, 2020

Cherokee purchased in June 2017 constantly has to be brought in for service since the moment I purchased. Dealership should have switched out within first 6 months. Time and money lost will never be rec More

by clumpkin2738
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Billy Christina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
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