Bergeron Chrysler Dodge Jeep Ram - Service Center

Brandon was a huge help and so was Danielle. Great service. Effective communication. Extremely friendly. Would definitely recommend Bergeron Chrysler Dodge Jeep Ram of Metairie. service. Effective communication. Extremely friendly. Would definitely recommend Bergeron Chrysler Dodge Jeep Ram of Metairie. More

2nd van i have owned both purchased at bergeron.the pacicfica is one of the finest vehicles i have ever driven and the service is great as always pacicfica is one of the finest vehicles i have ever driven and the service is great as always More

Staff are attentive and efficient. The only reason I'm giving 4 stars, not 5, is that they never have the part I need in stock. All I needed was two light bulbs. How can they be out of LIGHT BULBS? Brando giving 4 stars, not 5, is that they never have the part I need in stock. All I needed was two light bulbs. How can they be out of LIGHT BULBS? Brandon was apologetic about the inventory issue and it was certainly not his fault they weren't in stock, but I'm glad I don't need much repair or part replacements. I've in the past waited days for a tire. Ten weeks for a "coolant fan assembly." Four MONTHS for a spare tire and kit. Jeep and Bergeron need to "step up their game" before I invest in another vehicle. More

Terrible! After waiting 6 weeks to have an engine replaced (note, it had been in the shop several times before the engine replacement with a check engine light indication) on a 2020 jeep gladiator wi replaced (note, it had been in the shop several times before the engine replacement with a check engine light indication) on a 2020 jeep gladiator with 1,200 miles on it, I got the jeep back with the new engine, drove it off the lot and the cooling fan broke. I took it back to the dealership, waited 2 more weeks, and got a call from my service rep, Michael, saying it had been fixed. I asked Michael if they were sure it was fixed and test drove the jeep and he assured me it was good to go and had been test driven. My employee went to pick it up, started the engine and the exact same cooling fan issue was experienced! xxx??? This is the worst service I have ever experienced. More

The parts are over priced based on the internet price, should be close or at least price match. Program a key a 10 minute process made to. seem longer just to charge a fee. should be close or at least price match. Program a key a 10 minute process made to. seem longer just to charge a fee. More

Service department is always prompt, courteous and professional! Easiest and simplest way to get your oil changed!! Especially when you purchase the package for oil change. professional! Easiest and simplest way to get your oil changed!! Especially when you purchase the package for oil change. More

The customer service was great and getting my oil changed was quick and easy. The packages for the oil change is a great option to use. was quick and easy. The packages for the oil change is a great option to use. More

Asked about prices for tires and was told I would be contacted but no one ever did. Guess I will have to start looking elsewhere. contacted but no one ever did. Guess I will have to start looking elsewhere. More

Great customer service. Staff was very friendly and hospitable. I love coming here! The wait wasn’t long either. I love the phone charging options. hospitable. I love coming here! The wait wasn’t long either. I love the phone charging options. More

Jacques Legrand in sales and SJ in service have gone above and beyond and have made the purchase process extremely enjoyable. I recommend them both! above and beyond and have made the purchase process extremely enjoyable. I recommend them both! More