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Bergeron Chrysler Dodge Jeep Ram - Service Center

Metairie, LA

3.9
209 Reviews

209 Reviews of Bergeron Chrysler Dodge Jeep Ram - Service Center

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December 21, 2020

Love the attention to service and customer satisfaction . It was a quick and rigorous review of my car problems. The turnaround from diagnostic to repairs was excellent. More

by moserlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for choosing Bergeron Service! It was a pleasure working with you!

December 20, 2020

Very helpful. Great service! Great commutation! Oil Change and tire rotation done in an hour. Explained every question I had about time and text messages. Nice area to wait also. More

by dstilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

December 18, 2020

My wife has a Volvo and I have a Dodge. Both service departments are very difficult to deal with. It is extremely difficult to even in touch with someone on the Volvo side. They are not unfriendly, mayb More

by amadeusmatteus85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Rafeedie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

December 18, 2020

I have been dealing with Bergeron since I bought my 2016 Ram 2500 from them. They have done all of the service on the vehicle since new and I have no complaints. They are honest, Chris does a great job! Lou More

by drenegar97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for being part of the Bergeron Family!

December 17, 2020

The experience was quick and painless. Which is one of the highest compliments I can give in regards to getting automotive service. Danielle was a pleasure to work with. More

by asm1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 16, 2020

Love Ryan! Great asset to Volvo service! Love Wesley and SJ, too! Bergeron Volvo has and excellent service department ! They are always friendly, professional and complete the work! More

by privas62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan and Weslet
Dec 16, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for being part of the Bergeron Family! We are happy to serve you and appreciate your business.

December 16, 2020

I had absolutely no problem with the service provided by Bergeron Chrysler, Dodge Jeep, Ram. Service was within the time and price estimated. But, I will never again fill out another of these xxxx forms fro More

by dfurr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager concerning your objection with the experience.

December 15, 2020

I live on the Northshore and needed to install a rear cover. A loaner car was provided at no cost which was a lifesaver for my commute. More

by wendy20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 16, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

December 14, 2020

Helped solve my problem efficiently. I appreciate their help. I will go back to this dealership in the future. I would recommend to a friend More

by becca293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 14, 2020

Danielle was very professional and kept me informed. My tire arrived faster then expected and got my car back to normal again. Great service. My 2nd visit, the waiting area was full. They need more seati More

by leagirl27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

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