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Bergeron Chrysler Dodge Jeep Ram - Service Center

Metairie, LA

3.9
209 Reviews

209 Reviews of Bergeron Chrysler Dodge Jeep Ram - Service Center

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December 30, 2020

Love that everyone knows me and treats me like family then offered a ride home which is always plesant. I bought my jeep here and would never go anywhere else More

by locojorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your review! We are happy to have you as part of the Bergeron Family!

December 30, 2020

Excellent vehicle service and excellent customer service. I was advised of needed repairs and their cost for my approval to proceed. I was informed on when my car would be ready. Service was done and the car More

by lynnda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 05, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! It's been a pleasure serving you!

December 29, 2020

Excellent service , quick and efficient . The price was fair , the dealership is very clean . The time went fast , you were able to walk the lot and what cars are available . Nice place will be back . More

by John. darrigo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Curry
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business. Just give us a call whenever you are ready to come back!

December 26, 2020

Bergeron Volvo Service Group did a great job providing scheduled maintenance on our XC40 T5 and replacing the hatchback lift assist strut. Vehicle was 100% complete by 1630... Well done! More

by bfitzsimmons1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley and Ryan
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! Thank you for being part of the Bergeron Auto Family!

December 26, 2020

Customer service was poor. I had to get my vehicle repaired twice in less than a 2 week period. Both issues could have been resolved on the first visit. More

by CAITYCASEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

December 26, 2020

Bergeron Service department is very professional and the service they give is excellent! From the intake process to the cashiers, they are always nice and professional. More

by lori1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

December 26, 2020

Brandon initially helped me over the phone. In person, Danielle did a great helping get my tire replaced. She is friendly and communicated very well More

by kieferje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback! I'll pass on your kind words to Brandon and Danielle.

December 25, 2020

Bergeron really took care of me with replacing tires on my Volvo. They were able to schedule me on short notice. Also, they offered the best pricing. Ryan Ledet provided outstanding customer service and is More

by Mike Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ledet
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review Mr. Jones! We appreciate your business!

December 24, 2020

This dealership is always very accommodating and willing to assist with whatever the need is. It’s great to have a dealership that you know you can count on for service More

by jamesmgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback James! We appreciate your business!

December 22, 2020

Pleasant experience. Had a loaner, that was very helpful since I came from 60 miles away. Job was done in 1 day very good job. More

by bpzeringue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

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