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Bergeron Chrysler Dodge Jeep Ram - Service Center

Metairie, LA

3.9
209 Reviews

209 Reviews of Bergeron Chrysler Dodge Jeep Ram - Service Center

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February 25, 2021

Service rep, Ryan is always polite, friendly, and respectful. He called to explain the repairs needed to my beloved volvo. The Bergeron mechanics possess marvelous skills. Repairs were done professio More

by sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ledet
Mar 01, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback Sandy! We appreciate your business!

February 24, 2021

My service rep, Michael is always great to deal with. Takes care of my truck and is always friendly. He is a top notch employee for your company. More

by mitchell11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in service
Mar 01, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback and for choosing Bergeron Auto!

February 22, 2021

Everything went well. It was a busy Saturday so it took longer but I was happy with how everything was handled and taken care of More

by darlene1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2021

I think that someone should vac the two front seat areas of car and clean windshield. Instead of placing a paper mat over dirt. speedy oil, 5 min oil ect .do it and you pay a lot less for oil change. More

by terryjackson57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2021

The issue was not resolved. Messaged with my rep about it not being right. He confirmed it was still happening and never heard from him again. More

by ang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Laux
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

February 03, 2021

Danielle is great every time I bring my vehicle in for service! I appreciate her extra steps to make sure that I am satisfied with the service provided. More

by katicheek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

February 03, 2021

Only gave it a 3 star due to the service advisor and auto tech being really nice. I come here for everything as it is the closet dodge to me. I have never had an issue prior. I dropped my car off on a Mond More

by carverp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig
Feb 18, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

January 30, 2021

I had a great experience going there getting my car done and plus the staff was very friendly. I recommend people to go there. 5 stars! More

by belljustin89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your review! Happy that we rose to your expectations and appreciate your business!

January 27, 2021

Wesley makes a service issue worth the drive. He is caring and considerate. Gave me a time estimate that was spot on and kept me updated on what was going on. More

by areaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley
Jan 28, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your review and patronage!

January 25, 2021

Always meet customer needs: Danielle in service department I always look for. Good service to my car. The service is friendly and give good advice. More

by jivery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!