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Bergeron Chrysler Dodge Jeep Ram - Service Center

Metairie, LA

3.9
209 Reviews

209 Reviews of Bergeron Chrysler Dodge Jeep Ram - Service Center

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September 23, 2020

But I'm hearing a nose where the work was done. I need to being the vehicle back to get checked. Luis was awesome to work with. More

by steve@stevecanal.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Service department is overwhelmed with repairs. This visit lasted 23 days!! This was the third visit for the yellow engine light coming on. My 2019 S60 hybrid Volvo has been in repair shop for 103 days. More

by drrobertkenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Schneider
September 23, 2020

Brandon was so knowledgeable, very courteous, and made the overall experience very pleasant! He made sure I received the best pricing and customer service as possible. I will definitely be back! More

by ads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider
September 23, 2020

Brandon was very professional and courteous. The overall experience was good and I will be returning to the dealership whenever my vehicle needs any type of service.. More

by suekill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider
September 22, 2020

Brandon shows exceptional customer skills! He always comes in with a smiling face and ready to get his day started. You can count on him! More

by Bcalix01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider
September 22, 2020

I’m very disappointed in the service department. I’ve brought my Jeep (3) times to have the same problem fixed and each time my Jeep is still making the exact same noise from the exact same problem! More

by teesie7700
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Billy Christina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Laux
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
September 22, 2020

Chris was excellent. He’s transparent, honest and efficient. I never have to chase him for information - he’s on top of it all. Thanks! More

by jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

I had a tire that had a staple in it. I drove to the dealership and they were able to get it replaced under warranty very easily. Very polite and helpful overall. More

by WORMMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider
September 21, 2020

I came to get an oil change last week & Brandon went above and beyond to make sure I was taken care of. His friendly personality made my day! It’s not too often you get good customer service nowadays. H More

by kpen18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider
September 21, 2020

The maintenance/repair expert at Bergeron was great from scheduling to pick up. I was scheduled & a loaner was provided to me. My brake problem was taken care of & my stereo/information center was updated. More

by emilebjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig