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Bergeron Chrysler Dodge Jeep Ram - Service Center
Metairie, LA
208 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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208 Reviews of Bergeron Chrysler Dodge Jeep Ram - Service Center
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October 21, 2020
Service was more than expected. Service advisor Always gives enough information to assist me in making the correct decision to correct what is wrong with my Wife's van. This is great. gives enough information to assist me in making the correct decision to correct what is wrong with my Wife's van. This is great. More
by mrdrcapt
Verified CustomerEmployees Worked With
David
Helpful October 20, 2020
The service dept. had my truck oil changed and inspected in about 30 minutes. With my busy schedule, that's extremely important. Thanks Brandon and i hope yall have a wonderful day. in about 30 minutes. With my busy schedule, that's extremely important. Thanks Brandon and i hope yall have a wonderful day. More
by charlieruffino
October 19, 2020
Brought it in and it was fixed in under 20 minutes. Stereo wasn't working and now it is. As usual, your team did a Great job! Stereo wasn't working and now it is. As usual, your team did a Great job! More
by kirkcoco
Employees Worked With
October 18, 2020
I’ve brought my car to be repaired four times already and it still has the exact same problem. This is very disappointing I’m too busy for this. it still has the exact same problem. This is very disappointing I’m too busy for this. More
by teesie7700
Employees Worked With
Other Employees :
Brandon Schneider
October 17, 2020
The lady who works at the customer service window is really friendly to work with. She’s much more friendlier than the service guys. I enjoy talking to her on the few times I’ve been in to the service d really friendly to work with. She’s much more friendlier than the service guys. I enjoy talking to her on the few times I’ve been in to the service department. More
by uptrose
Employees Worked With
Service Person: Michael
October 17, 2020
A very friendly team and they kept me updated and keep me updated about my vehicle Lewis was my advisor and he was very friendly updated about my vehicle Lewis was my advisor and he was very friendly More
by mdscott8107
October 16, 2020
Work was scheduled and took 3 weeks for first open date. This was fine. Upon drop-off, I was told it would not be worked on that day. It took 3 days for work to be completed. Oil Change and Tire Rotation. This was fine. Upon drop-off, I was told it would not be worked on that day. It took 3 days for work to be completed. Oil Change and Tire Rotation. I will be going to another shop in future if not a warranty concern. Maybe explore other RAM dealership / service centers further from my home location. More
by nick.groh
Employees Worked With
Michael in Service.
October 16, 2020
Great service! Friendly and knowledgable staff! Keep up the great work! Definitely will reccommend to all my family and friends! Always on point when it comes to making the customer happy! the great work! Definitely will reccommend to all my family and friends! Always on point when it comes to making the customer happy! More
by llghcst
Employees Worked With
Other Employees :
Brandon Schneider
October 15, 2020
I had an issue immediately after I purchased my Jeep Cherokee. It had to be towed in and took three days. As a courtesy the sales manager offered my first oil change. I called last week and Kristy look Cherokee. It had to be towed in and took three days. As a courtesy the sales manager offered my first oil change. I called last week and Kristy looked it up and said that she was to confer the sales manager and “call me in 6 minutes”. As of today I’m still waiting for that call. Well, I came in talked the Steve Santos and he made me feel I matters and handled my concern as like the professional he is. He also walked me to the service department, waited until everything was handled. The inside service “Ladies” are delightful and even have me a direct line to Liz in reservations for other issues I’m having. Danielle is very Direct and proficient in ascertaining what is needed to service your vehicle. I was told it would take up to two hours because of several vehicles ahead of me, and yet one hour later it was done. My next appointment is on the 27th of October and I expect the quality and professional service as I received on yesterday. More
by acorn0311
October 15, 2020
Danielle Watkins needs to learn how to talk to people and not "bark" at them. When I pulled into the express lane for an oil change, I sat in my car and waited for a minute to two. I saw three people movin not "bark" at them. When I pulled into the express lane for an oil change, I sat in my car and waited for a minute to two. I saw three people moving around in the garage area. No one came to my car. I got out and strolled towards a lady who seem to be not busy. When I walked towards her she asked how can I help you today. I told her that I needed an oil change and my tires rotated. She "barked" at me that I need to wait by my car for someone to come help me. I stood there for a few minutes and she walked up to me. Asked me how can she help me. Why couldn't she tell me that she would help me in a few minutes. So again I told her that I needed an oil change and tires rotated. She made her way to my car to retrieve the info. As she is punching in the info she "barked" is there anything else we can help you with in addition to the oil change. So again I told her that I needed my tires rotated. As she is punching in the info, she "barked" at me again that she needed my key fob with nothing on it. I showed her that I had a key and another fob on it and she "barked" at me no take the key out, "if you know how to do that". Seriously, I have had the jeep for three years. Of course I know how to take it out. Ms. Danielle Watkins needs to learn to talk to people not "bark" at them or make them feel inferior to her. More
by sdfran3285
Employees Worked With
