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Bergeron Chrysler Dodge Jeep Ram - Service Center

Metairie, LA

3.9
209 Reviews

209 Reviews of Bergeron Chrysler Dodge Jeep Ram - Service Center

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October 21, 2020

Very happy with the service I recently received on my Grand Caravan. Service was excellent, all the work was done in a timely manner. Chris listened to my concerns. More

by peltierk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business. I'll pass on the praise to Chris!

October 21, 2020

Service was more than expected. Service advisor Always gives enough information to assist me in making the correct decision to correct what is wrong with my Wife's van. This is great. More

by mrdrcapt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Dec 17, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

October 20, 2020

The service dept. had my truck oil changed and inspected in about 30 minutes. With my busy schedule, that's extremely important. Thanks Brandon and i hope yall have a wonderful day. More

by charlieruffino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 17, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

October 19, 2020

Brought it in and it was fixed in under 20 minutes. Stereo wasn't working and now it is. As usual, your team did a Great job! More

by kirkcoco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thanks for the great review and for being part of the Bergeron Family!

October 18, 2020

I’ve brought my car to be repaired four times already and it still has the exact same problem. This is very disappointing I’m too busy for this. More

by teesie7700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Christina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Laux
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 10, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

October 17, 2020

The lady who works at the customer service window is really friendly to work with. She’s much more friendlier than the service guys. I enjoy talking to her on the few times I’ve been in to the service d More

by uptrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Person: Michael
October 17, 2020

A very friendly team and they kept me updated and keep me updated about my vehicle Lewis was my advisor and he was very friendly More

by mdscott8107
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

Work was scheduled and took 3 weeks for first open date. This was fine. Upon drop-off, I was told it would not be worked on that day. It took 3 days for work to be completed. Oil Change and Tire Rotation. More

by nick.groh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael in Service.
Dec 10, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

October 16, 2020

Great service! Friendly and knowledgable staff! Keep up the great work! Definitely will reccommend to all my family and friends! Always on point when it comes to making the customer happy! More

by llghcst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Christina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
October 15, 2020

I had an issue immediately after I purchased my Jeep Cherokee. It had to be towed in and took three days. As a courtesy the sales manager offered my first oil change. I called last week and Kristy look More

by acorn0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Parrott
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