Bergeron Chrysler Dodge Jeep Ram - Service Center
Metairie, LA
209 Reviews of Bergeron Chrysler Dodge Jeep Ram - Service Center
Very friendly people, easy to work with , I was in a out with no hassles. Great job! Craig was awesome to work with he called me when the vehicle was done. with no hassles. Great job! Craig was awesome to work with he called me when the vehicle was done. More
Very friendly service department, knowledgeable and helpful. They work hard to find solution to problem and get you on the way or call when vehicle is ready. helpful. They work hard to find solution to problem and get you on the way or call when vehicle is ready. More
Everything went just fine. Wesley and Ryan helped get my warranty problem solved quickly. They set up a loaner for me and I'm most pleased. warranty problem solved quickly. They set up a loaner for me and I'm most pleased. More
I had a miserable experience with Bergeron Jeep. My 2016 jeep Cherokee has been in the service department on three occasions for the last four weeks - for the same issue. The first time the issue was not re jeep Cherokee has been in the service department on three occasions for the last four weeks - for the same issue. The first time the issue was not resolved; I had to reschedule the appointment - earliest available was 10 days later. Also was charged for service then informed that repairs were covered under warranty. Returned to address original issue and also Check Engine Light warning. Picked up the following day, original issue unresolved and Check Engine Light is back on. So Jeep is back (third time the charm?) Salespeople are nice enough. Meanwhile sales department cal, email, and text about trading in for a 2021. I will purchase a 2021 soon... but it won't be from Bergeron and it won't be a Jeep. More
Bergeron had my truck for over 2 months due to parts being delayed because of the pandemic. Returned my truck filthy and customer service lacking. I had to call to find out information. Will not be back being delayed because of the pandemic. Returned my truck filthy and customer service lacking. I had to call to find out information. Will not be back for service or purchase in the future. More
Brandon did an amazing job and was very courteous and professional. He also gave me an oil change special that I didn't even know about. I also received a free carfax for my car. I am very satisfied and professional. He also gave me an oil change special that I didn't even know about. I also received a free carfax for my car. I am very satisfied and will use them again More
Excellent service department. Thanks for the quick in and out service. Routine maintenance as well as navigation system troubles problem solved with no problem thank you very much. and out service. Routine maintenance as well as navigation system troubles problem solved with no problem thank you very much. More
In spite of an approaching hurricane, my vehicle was properly serviced and delivered on time. My Service Rep worked diligently to have my extended warranty utilized to minimize my out of pocket expense. properly serviced and delivered on time. My Service Rep worked diligently to have my extended warranty utilized to minimize my out of pocket expense. More
Just what I expected from Bergeron Jeep, reliability. Got there fairly early(7:45) and was out by 9:15 a.m. Express Lane is the way to go if you have several small items to maintain. Yet, if you get there la there fairly early(7:45) and was out by 9:15 a.m. Express Lane is the way to go if you have several small items to maintain. Yet, if you get there late(as happened last week) and they have taken their max number, do not count on them to call you back to see if they have an opening prior to 3:30 p.m. nor return any voicemail calls left to inquire. You're either in or out, no "if's". More
Very courteous and quick the visit went smoothly as always when I use this service I only expect the best and every time I use it that”s what I get always when I use this service I only expect the best and every time I use it that”s what I get More