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Bergeron Chrysler Dodge Jeep Ram - Service Center

Metairie, LA

3.9
209 Reviews

209 Reviews of Bergeron Chrysler Dodge Jeep Ram - Service Center

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November 09, 2020

Very friendly people, easy to work with , I was in a out with no hassles. Great job! Craig was awesome to work with he called me when the vehicle was done. More

by jdrago01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback and for trusting us with the service of your vehicle!

November 07, 2020

Very friendly service department, knowledgeable and helpful. They work hard to find solution to problem and get you on the way or call when vehicle is ready. More

by beo2730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Christina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback! We appreciate your business at Bergeron Automotive!

November 06, 2020

Everything went just fine. Wesley and Ryan helped get my warranty problem solved quickly. They set up a loaner for me and I'm most pleased. More

by tom@upperlineequipment.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley and Ryan
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! I'll be sure to let Wesley and Ryan know how pleased you were with their service!

November 06, 2020

I had a miserable experience with Bergeron Jeep. My 2016 jeep Cherokee has been in the service department on three occasions for the last four weeks - for the same issue. The first time the issue was not re More

by dvaughan1330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig
Dec 10, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

November 04, 2020

Bergeron had my truck for over 2 months due to parts being delayed because of the pandemic. Returned my truck filthy and customer service lacking. I had to call to find out information. Will not be back More

by john@tocaflooring.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Russo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cannon Rico
Dec 10, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

November 04, 2020

Brandon did an amazing job and was very courteous and professional. He also gave me an oil change special that I didn't even know about. I also received a free carfax for my car. I am very satisfied and More

by rahim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback and for choosing Bergeron Automotive!

November 02, 2020

Excellent service department. Thanks for the quick in and out service. Routine maintenance as well as navigation system troubles problem solved with no problem thank you very much. More

by mrboard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Christina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for being part of the Bergeron Family!

November 02, 2020

In spite of an approaching hurricane, my vehicle was properly serviced and delivered on time. My Service Rep worked diligently to have my extended warranty utilized to minimize my out of pocket expense. More

by galaga1
Recommend Dealer
Yes
Employees Worked With
Chris Dibold
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

October 28, 2020

Just what I expected from Bergeron Jeep, reliability. Got there fairly early(7:45) and was out by 9:15 a.m. Express Lane is the way to go if you have several small items to maintain. Yet, if you get there la More

by jdexter1148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback and for being part of the Bergeron Family!

October 28, 2020

Very courteous and quick the visit went smoothly as always when I use this service I only expect the best and every time I use it that”s what I get More

by troylad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

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