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Bergeron Chrysler Dodge Jeep Ram - Service Center

Metairie, LA

3.9
209 Reviews

209 Reviews of Bergeron Chrysler Dodge Jeep Ram - Service Center

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November 13, 2020

Luis is a fantastic employee, he deserves a raise. If he can deal with my inner Karen he can deal with anyone. Also fixed my steering and I feel safe driving now. More

by mixmatchmeg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both managers Jim and jimmy
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback! We are happy to serve you and appreciate your business.

November 12, 2020

My experience was excellent! Ryan was helpful, professional and thorough. He fully explained what I needed, got the prices and communicated with me timely on the process. More

by Nptusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your review! I'll let Ryan know how happy you are!

November 12, 2020

Luis is very helpful and kept me up to date. I really enjoyed the text message feature. we both took full advantage of it vs playing phone tag. More

by AshJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 11, 2020

Service was great and done fast. Oil change was in and out in 30 minutes. Still had the rest of my day to do what I chose. More

by shilieda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Christina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 10, 2020

So far one of the better dealerships in the metro area. Sales negotiating took a while but I got the deal I needed. Service with the Jeep Wave program was spot on. More

by rnaumanniv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Noah, Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 10, 2020

4 1/2 hour oil change and I had grease all on the side of my truck and steering wheel. Very nice employees. that doesn't make up for the grease on my new truck or the wait time. More

by jcarlil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Schneider
Dec 10, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

November 10, 2020

Employees listen to your needs and attention to detail about what’s wrong with your vehicle. They keep you informed every step of the way More

by eddiemc81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Christina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

November 09, 2020

The service was ok. Everyone was pleasant.But :- Before The service was ok. Everyone was pleasant. But : - Before the appointment, I had 10 dollars and a cap in the glove box. After the appointment... its More

by ec.tournier7
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

November 09, 2020

Service is always good took a little Longer this time due to Storm & Power with Internet needed for programming but keeping touch with my service guy on all issues was great More

by budman1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

November 09, 2020

Michael with the service dept is always helpful and courteous. He always keeps me posted when my vehicle is ready.Keep up the good work More

by guy70003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

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