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Bergeron Chrysler Dodge Jeep Ram - Service Center

Metairie, LA

3.9
209 Reviews

209 Reviews of Bergeron Chrysler Dodge Jeep Ram - Service Center

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November 23, 2020

Kept Ram too many days for simple jobs, didn’t fix the problem, waited a couple weeks for them to fix again cost extra deductible More

by bt81
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

November 23, 2020

Brought my car in for service because I had an oil leak, the cause of the leak was diagnosed quickly, I was informed of the issue and given an estimate that it would probably be a few days for my repair to More

by boblasang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 21, 2020

great service from the staff. They kept me updated on what my car needed. I plan to return to Bergeron as I've always been treated well there. More

by redbishop93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 20, 2020

Up front about the time required for the service, complete examination of the vehicle, with diagram of recommended service for future reference. Job well done. More

by dfurr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 19, 2020

Love the way Bergeron handles service from check in through completion. I also like the way I'm informed of everything throughout the process. I'll be back. More

by dward1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 19, 2020

QUICK AND FRIENDLY, DID NOT HAVE TO WAIT LONG AND A VERY GOOD PLACE TO WAIT FOR THE VEHICEL WORK T BE DONE. I WILL COME BACK More

by gderoche1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McLean Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Christina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 18, 2020

My service was done in a timely manner and I appreciated My service was done in a timely manner and I appreciated Danielle keeping me informed. The service dept is exceptional. I appreciate the prompt servi More

by shea966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Christina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reece Rico, Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 17, 2020

Service was great, and service staff were professional. Will return for follow up service to Jeep. Thanks for a job well done. Would recommend Bergeron service department for car repairs. More

by aver7613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for you feedback and recommendation!

November 16, 2020

My service at Bergeron was top notch. They were very fair with the price, addressed the needs that I had, and were extremely polite. Thank you for a job very well done! More

by dgj1429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent service! We are happy to serve you and appreciate your business.

November 14, 2020

I've always gotten fast, courteous, high quality service from Bergeron Motors. I recommend Bergeron to my family and friends whenever the subject of a new or used vehicle arises. More

by mermie514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Wedgeworth
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback! We appreciate your business and the recommendations!

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