
Bergeron Chrysler Dodge Jeep Ram
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 AM
Wednesday 8:00 AM - 7:00 AM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Very friendly service department, knowledgeable and helpful. They work hard to find solution to problem and get you on the way or call when vehicle is ready. helpful. They work hard to find solution to problem and get you on the way or call when vehicle is ready. More
Everything went just fine. Wesley and Ryan helped get my warranty problem solved quickly. They set up a loaner for me and I'm most pleased. warranty problem solved quickly. They set up a loaner for me and I'm most pleased. More
I had a miserable experience with Bergeron Jeep. My 2016 jeep Cherokee has been in the service department on three occasions for the last four weeks - for the same issue. The first time the issue was not re jeep Cherokee has been in the service department on three occasions for the last four weeks - for the same issue. The first time the issue was not resolved; I had to reschedule the appointment - earliest available was 10 days later. Also was charged for service then informed that repairs were covered under warranty. Returned to address original issue and also Check Engine Light warning. Picked up the following day, original issue unresolved and Check Engine Light is back on. So Jeep is back (third time the charm?) Salespeople are nice enough. Meanwhile sales department cal, email, and text about trading in for a 2021. I will purchase a 2021 soon... but it won't be from Bergeron and it won't be a Jeep. More
Great service! They got us in what we wanted. We would recommend to our friends and we would look forward to any future dealings. Thanks recommend to our friends and we would look forward to any future dealings. Thanks More
Bergeron had my truck for over 2 months due to parts being delayed because of the pandemic. Returned my truck filthy and customer service lacking. I had to call to find out information. Will not be back being delayed because of the pandemic. Returned my truck filthy and customer service lacking. I had to call to find out information. Will not be back for service or purchase in the future. More
Brandon did an amazing job and was very courteous and professional. He also gave me an oil change special that I didn't even know about. I also received a free carfax for my car. I am very satisfied and professional. He also gave me an oil change special that I didn't even know about. I also received a free carfax for my car. I am very satisfied and will use them again More
Joe was awesome. Couldn't ask for a better salesman. He had extensive knowledge of Jeep Wranglers. Understanding of our needs and patient when we almost walked away from the deal. The only negative was I d had extensive knowledge of Jeep Wranglers. Understanding of our needs and patient when we almost walked away from the deal. The only negative was I didn't have a cup to get a cup of coffee, so Joe loaned me his cup to get a drink of water. (What a guy)! More
I found Mr. Lionel Brown to be extremely helpful in purchasing the car I was interested in. He knew all the features and explained everything thoroughly. I was very pleased with the experience. purchasing the car I was interested in. He knew all the features and explained everything thoroughly. I was very pleased with the experience. More
Excellent service department. Thanks for the quick in and out service. Routine maintenance as well as navigation system troubles problem solved with no problem thank you very much. and out service. Routine maintenance as well as navigation system troubles problem solved with no problem thank you very much. More
In spite of an approaching hurricane, my vehicle was properly serviced and delivered on time. My Service Rep worked diligently to have my extended warranty utilized to minimize my out of pocket expense. properly serviced and delivered on time. My Service Rep worked diligently to have my extended warranty utilized to minimize my out of pocket expense. More