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Bergeron Chrysler Dodge Jeep Ram

Metairie, LA

4.7
805 Reviews
After 50 years of serving NOLA area drivers at our family owned car dealership, the team at Bergeron Auto - Chrysler Dodge Jeep Ram knows how to make drivers from Metairie, New Orleans, Westwego and Slidell, Louisiana happy. And, with pride, our car dealership has been serving Kenner, West Bank, and North Shore drivers for decades. That's what we want from the time you walk into our showroom looking for the new or used Chrysler, Dodge, Jeep and RAM vehicle of your dreams to the day you want to trade it in. We are the top Jeep dealer in Louisiana too.
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3525 Veterans Memorial Blvd

Metairie, LA

70002

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Showing 805 reviews

October 22, 2020

I brought my Jeep in for an oil change at 19,920 miles. After I left I was looking at the paperwork and it said that I declined the service due for 20,000 miles. No one mentioned that these services were d More

by jbabin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

October 22, 2020

When in for my oil change and they got my in and out in no time. Thanks!! Great service and timely. Brandon was great thanks. More

by davinwillie
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider
Dec 17, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

October 22, 2020

I discovered on my way to work that one of my tires was extremely low and in need of maintenance. I arrived at the dealership and was immediately helped. More

by llghcst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Christina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your review and for being part of the Bergeron Family!

October 21, 2020

service is always top notch at bergeronfrom sales, bill service is always top notch at bergeron from sales, bill thomas and billy thomas, to service, Wesley and the entire staff. the loaner cars are import More

by blmarks
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
wesley
Dec 17, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the review and for being part of the Bergeron Family!

October 21, 2020

Very happy with the service I recently received on my Grand Caravan. Service was excellent, all the work was done in a timely manner. Chris listened to my concerns. More

by peltierk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business. I'll pass on the praise to Chris!

October 21, 2020

Service was more than expected. Service advisor Always gives enough information to assist me in making the correct decision to correct what is wrong with my Wife's van. This is great. More

by mrdrcapt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Dec 17, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

October 20, 2020

The service dept. had my truck oil changed and inspected in about 30 minutes. With my busy schedule, that's extremely important. Thanks Brandon and i hope yall have a wonderful day. More

by charlieruffino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 17, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

October 20, 2020

Best experience I've ever had. Salesmen were super nice and helpful. Got me the best deal for my dream car! In and out in 35min. I will definitely be recommending Bergeron Chrysler Dodge on Veterans to eve More

by ttgioe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cannon Rico, Randall Perrin
Dec 17, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

October 19, 2020

Brought it in and it was fixed in under 20 minutes. Stereo wasn't working and now it is. As usual, your team did a Great job! More

by kirkcoco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thanks for the great review and for being part of the Bergeron Family!

October 18, 2020

Nice casual atmosphere. Friendly sales staff not a high pressure sales hype. Blythe worked with my wife and I to get a deal we are pleased with. More

by slim6295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reece Rico, Blythe Martin
Dec 17, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

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