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Bergeron Chrysler Dodge Jeep Ram

Metairie, LA

4.7
805 Reviews
After 50 years of serving NOLA area drivers at our family owned car dealership, the team at Bergeron Auto - Chrysler Dodge Jeep Ram knows how to make drivers from Metairie, New Orleans, Westwego and Slidell, Louisiana happy. And, with pride, our car dealership has been serving Kenner, West Bank, and North Shore drivers for decades. That's what we want from the time you walk into our showroom looking for the new or used Chrysler, Dodge, Jeep and RAM vehicle of your dreams to the day you want to trade it in. We are the top Jeep dealer in Louisiana too.
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3525 Veterans Memorial Blvd

Metairie, LA

70002

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Showing 805 reviews

November 23, 2020

From the salesman, Mario, to the men that delivered my car, this dealership was A-1. They were not pushy. Very knowledgeable about their products. And treated me as if I were family. Closing the deal was More

by becko1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Valero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ostendorf
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! It was a pleasure to do business with you!

November 23, 2020

Kept Ram too many days for simple jobs, didn’t fix the problem, waited a couple weeks for them to fix again cost extra deductible More

by bt81
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

November 23, 2020

Brought my car in for service because I had an oil leak, the cause of the leak was diagnosed quickly, I was informed of the issue and given an estimate that it would probably be a few days for my repair to More

by boblasang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 22, 2020

Bergeron and myself got into a good deal when we swapped vehicles. I traded in my 2014 4runner for a 2011 Lexus. Sales person Mario Valero was very helpful on my decision but the only negative was that I di More

by OSCAR.SANCHEZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Valero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ostendorf
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

November 21, 2020

great service from the staff. They kept me updated on what my car needed. I plan to return to Bergeron as I've always been treated well there. More

by redbishop93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 20, 2020

Up front about the time required for the service, complete examination of the vehicle, with diagram of recommended service for future reference. Job well done. More

by dfurr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 20, 2020

From the first phone call and to the point of leaving work my new vehicle, I was treated with respect courtesy and friendliness. I have purchased many vehicles before and this was by far the best experie More

by tomden83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ostendorf
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! We appreciate those references!

November 19, 2020

Love the way Bergeron handles service from check in through completion. I also like the way I'm informed of everything throughout the process. I'll be back. More

by dward1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 19, 2020

QUICK AND FRIENDLY, DID NOT HAVE TO WAIT LONG AND A VERY GOOD PLACE TO WAIT FOR THE VEHICEL WORK T BE DONE. I WILL COME BACK More

by gderoche1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McLean Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Christina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

November 19, 2020

Bergeron is great. I’ve bought 3 vehicles from Jeff Horn. He is motivated and listens to my needs and concerns. He has never let me down. I’ll be back. Awesomeness More

by rgiavotella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Huezo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Kraus
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback! We will be here when you are ready for your next one!

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