Bergeron Chrysler Dodge Jeep Ram
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 AM
Wednesday 8:00 AM - 7:00 AM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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2nd van i have owned both purchased at bergeron.the pacicfica is one of the finest vehicles i have ever driven and the service is great as always pacicfica is one of the finest vehicles i have ever driven and the service is great as always More
They were very willing to work with me to give me their best deal. I am very pleased with their professionalism and making buying a new truck easy. best deal. I am very pleased with their professionalism and making buying a new truck easy. More
Staff are attentive and efficient. The only reason I'm giving 4 stars, not 5, is that they never have the part I need in stock. All I needed was two light bulbs. How can they be out of LIGHT BULBS? Brando giving 4 stars, not 5, is that they never have the part I need in stock. All I needed was two light bulbs. How can they be out of LIGHT BULBS? Brandon was apologetic about the inventory issue and it was certainly not his fault they weren't in stock, but I'm glad I don't need much repair or part replacements. I've in the past waited days for a tire. Ten weeks for a "coolant fan assembly." Four MONTHS for a spare tire and kit. Jeep and Bergeron need to "step up their game" before I invest in another vehicle. More
Service can be slow, but with a loaner it’s not so bad. We have bought 3 volvos at this dealership, 2 in the last year. I can’t give a better endorsement than that. We have bought 3 volvos at this dealership, 2 in the last year. I can’t give a better endorsement than that. More
Terrible! After waiting 6 weeks to have an engine replaced (note, it had been in the shop several times before the engine replacement with a check engine light indication) on a 2020 jeep gladiator wi replaced (note, it had been in the shop several times before the engine replacement with a check engine light indication) on a 2020 jeep gladiator with 1,200 miles on it, I got the jeep back with the new engine, drove it off the lot and the cooling fan broke. I took it back to the dealership, waited 2 more weeks, and got a call from my service rep, Michael, saying it had been fixed. I asked Michael if they were sure it was fixed and test drove the jeep and he assured me it was good to go and had been test driven. My employee went to pick it up, started the engine and the exact same cooling fan issue was experienced! xxx??? This is the worst service I have ever experienced. More
The parts are over priced based on the internet price, should be close or at least price match. Program a key a 10 minute process made to. seem longer just to charge a fee. should be close or at least price match. Program a key a 10 minute process made to. seem longer just to charge a fee. More
TJ and Cannon did an amazing job!!!! They were help me along the process with the best customer service!! Bam!! Overall excellent experence! Oscar you have a great team! Thanks man! along the process with the best customer service!! Bam!! Overall excellent experence! Oscar you have a great team! Thanks man! More
Jacques made the process of buying my new car a breeze. Pleasant experience and explained all the steps as we were going along. Will tell my friends to come see him if they’re on the market Pleasant experience and explained all the steps as we were going along. Will tell my friends to come see him if they’re on the market More
My salesman was easy to work with and knowledgeable. The financing process was simply and the finance person found me an unexpected additional rebate. Great job to all! financing process was simply and the finance person found me an unexpected additional rebate. Great job to all! More
Service department is always prompt, courteous and professional! Easiest and simplest way to get your oil changed!! Especially when you purchase the package for oil change. professional! Easiest and simplest way to get your oil changed!! Especially when you purchase the package for oil change. More