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Bergeron Chrysler Dodge Jeep Ram

Metairie, LA

4.6
822 Reviews
After 50 years of serving NOLA area drivers at our family owned car dealership, the team at Bergeron Auto - Chrysler Dodge Jeep Ram knows how to make drivers from Metairie, New Orleans, Westwego and Slidell, Louisiana happy. And, with pride, our car dealership has been serving Kenner, West Bank, and North Shore drivers for decades. That's what we want from the time you walk into our showroom looking for the new or used Chrysler, Dodge, Jeep and RAM vehicle of your dreams to the day you want to trade it in. We are the top Jeep dealer in Louisiana too.
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3525 Veterans Memorial Blvd

Metairie, LA

70002

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Showing 822 reviews

December 30, 2020

GREAT SERVICE!! STAFF VERY HELPFUL. PROMPT RESPONSE AND CONTACT INFORMATION. PROVIDED A LOANER CAR WHIXH IS A HUGE PLUS!! WOULD HIGHLY RECCOMEND THEM FOR BOTH SALES AND SERVICE More

by stevemurphy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Christina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Laux
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 30, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the review and thank you for being part of the Bergeron Family! We appreciate your business!

December 30, 2020

Love that everyone knows me and treats me like family then offered a ride home which is always plesant. I bought my jeep here and would never go anywhere else More

by locojorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your review! We are happy to have you as part of the Bergeron Family!

December 30, 2020

I initially visited to have my Jeep check out because the “low oil pressure” light was on. This was a recurring issue that was getting worse. Brandon and Luis were very knowledgeable and friendly, but also e More

by AshB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy , Brandon Schneider, Chris Ostendorf
Jan 05, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

December 30, 2020

Excellent vehicle service and excellent customer service. I was advised of needed repairs and their cost for my approval to proceed. I was informed on when my car would be ready. Service was done and the car More

by lynnda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 05, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! It's been a pleasure serving you!

December 29, 2020

Very nice people every person Speak is was nice and Very nice people every person Speak is was nice and financial to the lady feel me confort with the process.....in this dealer everyone Is nice More

by vielkacoronado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Brown
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 29, 2020

Excellent service , quick and efficient . The price was fair , the dealership is very clean . The time went fast , you were able to walk the lot and what cars are available . Nice place will be back . More

by John. darrigo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Curry
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business. Just give us a call whenever you are ready to come back!

December 28, 2020

Deal went smoothly. Cannon was able to explain everything in detail and set up the deal over the phone. I live in Baton Rouge and didn't have to travel back and forth to get what I wanted. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Rico, Reece Rico
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your kind review and for being part of the Bergeron Auto Family!

December 26, 2020

Bergeron Volvo Service Group did a great job providing scheduled maintenance on our XC40 T5 and replacing the hatchback lift assist strut. Vehicle was 100% complete by 1630... Well done! More

by bfitzsimmons1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley and Ryan
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! Thank you for being part of the Bergeron Auto Family!

December 26, 2020

Awesome customer service! Did everything they possibly could to meet my needs. Jeff went above and beyond! Will definitely return to do business with them again. More

by austinsbyron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Rico, Chris Ostendorf
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 26, 2020

Customer service was poor. I had to get my vehicle repaired twice in less than a 2 week period. Both issues could have been resolved on the first visit. More

by CAITYCASEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

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