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Bergeron Chrysler Dodge Jeep Ram

Metairie, LA

4.7
806 Reviews
After 50 years of serving NOLA area drivers at our family owned car dealership, the team at Bergeron Auto - Chrysler Dodge Jeep Ram knows how to make drivers from Metairie, New Orleans, Westwego and Slidell, Louisiana happy. And, with pride, our car dealership has been serving Kenner, West Bank, and North Shore drivers for decades. That's what we want from the time you walk into our showroom looking for the new or used Chrysler, Dodge, Jeep and RAM vehicle of your dreams to the day you want to trade it in. We are the top Jeep dealer in Louisiana too.
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3525 Veterans Memorial Blvd

Metairie, LA

70002

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Showing 806 reviews

December 28, 2020

Deal went smoothly. Cannon was able to explain everything in detail and set up the deal over the phone. I live in Baton Rouge and didn't have to travel back and forth to get what I wanted. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Rico, Reece Rico
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your kind review and for being part of the Bergeron Auto Family!

December 26, 2020

Bergeron Volvo Service Group did a great job providing scheduled maintenance on our XC40 T5 and replacing the hatchback lift assist strut. Vehicle was 100% complete by 1630... Well done! More

by bfitzsimmons1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley and Ryan
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! Thank you for being part of the Bergeron Auto Family!

December 26, 2020

Awesome customer service! Did everything they possibly could to meet my needs. Jeff went above and beyond! Will definitely return to do business with them again. More

by austinsbyron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Rico, Chris Ostendorf
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 26, 2020

Customer service was poor. I had to get my vehicle repaired twice in less than a 2 week period. Both issues could have been resolved on the first visit. More

by CAITYCASEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

December 26, 2020

Bergeron Service department is very professional and the service they give is excellent! From the intake process to the cashiers, they are always nice and professional. More

by lori1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

December 26, 2020

Brandon initially helped me over the phone. In person, Danielle did a great helping get my tire replaced. She is friendly and communicated very well More

by kieferje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback! I'll pass on your kind words to Brandon and Danielle.

December 25, 2020

The experience was quick and easy. They worked with me in pricing better than any other Jeep dealer in a 100 mile radius. And the salesperson, Chris Robertson, was knowledgeable and personable. More

by Matt P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reece Rico, Chris Robertson
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

December 25, 2020

Bergeron really took care of me with replacing tires on my Volvo. They were able to schedule me on short notice. Also, they offered the best pricing. Ryan Ledet provided outstanding customer service and is More

by Mike Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ledet
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review Mr. Jones! We appreciate your business!

December 24, 2020

This dealership is always very accommodating and willing to assist with whatever the need is. It’s great to have a dealership that you know you can count on for service More

by jamesmgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback James! We appreciate your business!

December 24, 2020

Very personal service. A pleasure from start to finish. Absolutely professional knowledgeable folks who know Jeep. Answered all my questions in detail. Highly recommend for all your Jeep needs. More

by ron98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Tanzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Curry
Dec 29, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

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