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Bergeron Chrysler Dodge Jeep Ram

Metairie, LA

4.7
761 Reviews
After 50 years of serving NOLA area drivers at our family owned car dealership, the team at Bergeron Auto - Chrysler Dodge Jeep Ram knows how to make drivers from Metairie, New Orleans, Westwego and Slidell, Louisiana happy. And, with pride, our car dealership has been serving Kenner, West Bank, and North Shore drivers for decades. That's what we want from the time you walk into our showroom looking for the new or used Chrysler, Dodge, Jeep and RAM vehicle of your dreams to the day you want to trade it in. We are the top Jeep dealer in Louisiana too.
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3525 Veterans Memorial Blvd

Metairie, LA

70002

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Showing 761 reviews

December 11, 2020

Staff are attentive and efficient. The only reason I'm giving 4 stars, not 5, is that they never have the part I need in stock. All I needed was two light bulbs. How can they be out of LIGHT BULBS? Brando More

by stennhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 11, 2020

TJ and Cannon did an amazing job!!!! They were help me along the process with the best customer service!! Bam!! Overall excellent experence! Oscar you have a great team! Thanks man! More

by micahcollard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Wyant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Rico, Cannon Rico, Reece Rico
Dec 11, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

Dec 11, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much Micah!! It was a pleasure helping you get into your new ram!

December 11, 2020

Service can be slow, but with a loaner it’s not so bad. We have bought 3 volvos at this dealership, 2 in the last year. I can’t give a better endorsement than that. More

by vtxjim25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Valenti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 11, 2020

Terrible! After waiting 6 weeks to have an engine replaced (note, it had been in the shop several times before the engine replacement with a check engine light indication) on a 2020 jeep gladiator wi More

by jkirkendoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
Dec 11, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager.

December 10, 2020

2nd vehicle i purchased from Thomas, very knowledgeable and helpful. Joe was extremely helpful getting us the truck we wanted with a note we could afford. More

by badumbleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Kraus, Joe Maiorana
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 10, 2020

Service department is always prompt, courteous and professional! Easiest and simplest way to get your oil changed!! Especially when you purchase the package for oil change. More

by LBURNS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 10, 2020

I got the new delivery van that I needed quickly and at a good price. It was easy. And very friendly. Jacques Legrande (sales) was helpful, readily available and had good advice. More

by suzaan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacques Legrand
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! I'll let Jacques know how happy you are!

December 10, 2020

Lionel has always been a gentleman and very professional this is the reason I bought 3 cars from him. Everyone at the dealership is very friendly as well. More

by jean-marc0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel Brown
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto! Will pass on your praises to Lionel!

December 09, 2020

The customer service was great and getting my oil changed was quick and easy. The packages for the oil change is a great option to use. More

by antionetta48
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

December 08, 2020

Great customer service. Staff was very friendly and hospitable. I love coming here! The wait wasn’t long either. I love the phone charging options. More

by fbailey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for choosing Bergeron Auto!

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