Back

Bergeron Chrysler Dodge Jeep Ram

Metairie, LA

4.6
821 Reviews
After 50 years of serving NOLA area drivers at our family owned car dealership, the team at Bergeron Auto - Chrysler Dodge Jeep Ram knows how to make drivers from Metairie, New Orleans, Westwego and Slidell, Louisiana happy. And, with pride, our car dealership has been serving Kenner, West Bank, and North Shore drivers for decades. That's what we want from the time you walk into our showroom looking for the new or used Chrysler, Dodge, Jeep and RAM vehicle of your dreams to the day you want to trade it in. We are the top Jeep dealer in Louisiana too.
Contact Dealership

3525 Veterans Memorial Blvd

Metairie, LA

70002

Directions

By Type

Showing 821 reviews

January 11, 2021

Joe is the best salesman....I’ve been coming to Joe for years!!! Chris is an awesome manager....those two guys together hands down are the best in the industry to me!!! More

by dncnola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Maiorana, Chris Ostendorf
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for coming in! We appreciate your business!

January 11, 2021

Chris always does a great job every time that I interact with him. His professionalism and friendly demeanor are both most appreciated, and he always does what he can to get me in/out of there. More

by jdrinnola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback and for choosing Bergeron Auto!

January 11, 2021

I did not purchase the car there, but they have always been nice when I go there. Brandon was very nice and curtious when I arrived and when the work was finished. The work was finished rapidly. More

by laralily
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

January 10, 2021

I recently purchased a 2021 Jeep Cherokee Latitude Plus. Lionel is an exceptional salesman. Explained all the features about my new vehicle. I’m extremely happy with Jeep. More

by sandyhabbaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lionel Brown
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback and choosing Bergeron Auto!

January 09, 2021

as is the usual case every time i get service no one returns calls as promised i got a text regarding my last visit i responded brandon did not get back to me chris promised a call back never h More

by cljknee
Recommend Dealer
No
Employees Worked With
Chris Laux
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

Jan 13, 2021 -

cljknee responded

i wold like to speak to a service manager 5047808617

Jan 13, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

I've let the Service Managers know and one will be contacting you shortly.

January 09, 2021

I spent over 1200.00 on service for a 95+k vehicle still under warranty. The back end sounds like a jalopy. No one at Bergeron will return my calls or texts. This is unacceptable. I have purchased 3 exp More

by ssallie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Laux
3.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

January 08, 2021

Thank you for an amazing experience. Your staff was committed to a positive and personalized experience. Bergeron is committed to good business, and will continue to serve its community well. More

by Kristy Brumfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McLean Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Christina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Rico
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the review Kristy! It's a pleasure doing business with you!

January 08, 2021

Always courteous and efficient. Danielle is always courteous and on top of everything, keeps me informed of progress. Will continue to have my Jeep serviced st this facility. More

by jeancouret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McLean Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Perrin, Amanda Howard, Rola Sleibi
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

January 07, 2021

The staff is pleasant to work with. We have purchased 4 Jeeps, Each time, we request Noah in Sales, and Alexis in Finance because they are great to work with. More

by racqsolid
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexis in Finance, Michael Noah, Lionel Brown
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback! Happy we could help you each time and look forward to continuing to work with you in the future!

January 07, 2021

Staff was helpful and knowledgeable. All my questions were answered in an effective manner. The sales and finance department catered to my needs and budget. More

by marquel2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal, Blythe Martin
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

...
51
...