Back

Bergeron Chrysler Dodge Jeep Ram

Metairie, LA

4.7
806 Reviews
After 50 years of serving NOLA area drivers at our family owned car dealership, the team at Bergeron Auto - Chrysler Dodge Jeep Ram knows how to make drivers from Metairie, New Orleans, Westwego and Slidell, Louisiana happy. And, with pride, our car dealership has been serving Kenner, West Bank, and North Shore drivers for decades. That's what we want from the time you walk into our showroom looking for the new or used Chrysler, Dodge, Jeep and RAM vehicle of your dreams to the day you want to trade it in. We are the top Jeep dealer in Louisiana too.
Contact Dealership

3525 Veterans Memorial Blvd

Metairie, LA

70002

Directions

By Type

Showing 806 reviews

January 09, 2021

I spent over 1200.00 on service for a 95+k vehicle still under warranty. The back end sounds like a jalopy. No one at Bergeron will return my calls or texts. This is unacceptable. I have purchased 3 exp More

by ssallie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Laux
3.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

January 08, 2021

Thank you for an amazing experience. Your staff was committed to a positive and personalized experience. Bergeron is committed to good business, and will continue to serve its community well. More

by Kristy Brumfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McLean Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Christina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Rico
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the review Kristy! It's a pleasure doing business with you!

January 08, 2021

Always courteous and efficient. Danielle is always courteous and on top of everything, keeps me informed of progress. Will continue to have my Jeep serviced st this facility. More

by jeancouret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McLean Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Perrin, Amanda Howard, Rola Sleibi
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

January 07, 2021

The staff is pleasant to work with. We have purchased 4 Jeeps, Each time, we request Noah in Sales, and Alexis in Finance because they are great to work with. More

by racqsolid
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexis in Finance, Michael Noah, Lionel Brown
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback! Happy we could help you each time and look forward to continuing to work with you in the future!

January 07, 2021

Staff was helpful and knowledgeable. All my questions were answered in an effective manner. The sales and finance department catered to my needs and budget. More

by marquel2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal, Blythe Martin
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

January 07, 2021

Fast and professional service . Service dept. tech. was informative and friendly. I received a text message from Danielle as soon as my Jeep was ready for pickup More

by balberojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the review and for choosing Bergeron Auto!

January 06, 2021

Great service, I was able to bring my truck in for a tire rotation and oil change and was in and out in less than an hour. Danielle also assisted me with getting me in touch with the right people for a recal More

by jdubos83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback! We really love that we can help customers get in and out with our Express Lane Service option!

January 06, 2021

I had several issues with my Grand Cherokee in past years. Bergeron took care of the problems. I deal with Craig when checking in vehicle and over the phone. The service tech Louis came out and expla More

by kim1645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis or Louie
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

So happy that we were able to resolve the issues with the Jeep! Thank you for your business and continued patronage!

January 06, 2021

I have been coming to Bergeron for many years and have always been very satisfied with the car and the service . I walked in around 10:30am, choose a car— returned at 2. Pm and after paper work left wi More

by dilevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Huezo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thanks for the feedback! Happy we could make the process easy for. you!

January 05, 2021

Samantha was very knowledgeable about the car we purchased! They gave me a great trade. Would highly recommend Samantha with Volvo. She was very good More

by maryrasch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha with Volvo
Jan 12, 2021 -

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for your review and for being part of the Bergeron Auto Family maryrasch!

...
50
...