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Bergeron Chrysler Dodge Jeep Ram
Metairie, LA
821 Reviews
After 50 years of serving NOLA area drivers at our family owned car dealership, the team at Bergeron Auto - Chrysler Dodge Jeep Ram knows how to make drivers from Metairie, New Orleans, Westwego and Slidell, Louisiana happy. And, with pride, our car dealership has been serving Kenner, West Bank, and North Shore drivers for decades. That's what we want from the time you walk into our showroom looking for the new or used Chrysler, Dodge, Jeep and RAM vehicle of your dreams to the day you want to trade it in. We are the top Jeep dealer in Louisiana too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 AM
Wednesday 8:00 AM - 7:00 AM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 821 reviews
May 22, 2021
Great service Great salesmanship Courtesy, polite and Great service Great salesmanship Courtesy, polite and professional The salesman was knowledgeable about his vehicle and was able to show me many Great service Great salesmanship Courtesy, polite and professional The salesman was knowledgeable about his vehicle and was able to show me many functions on the the vehicle I purchased More
by jmleblanc55
Verified CustomerEmployees Worked With
Lionel Brown
May 21, 2021
Mario, Scott, Alexis and Brandon were the dream team! Mario had a guitar in his office, so I knew he was good people. When the car I originally looked at was above my price range and the other sold, Mari Mario had a guitar in his office, so I knew he was good people. When the car I originally looked at was above my price range and the other sold, Mario showed me the perfect certified pre-owned minivan within my family's budget and NEVER tried to push me over it (and he even added in a bug shield !) His manager Scott priced it just right, even in this seller's market. The sticker price was so fair (I double checked) that there was no need to negotiate it down. Then, Alexis in finance helped me get a bumper-to-bumper warranty so that I could rest assured that my van would last me until 2024 or 100,000 miles without any big repairs while I finish school! Brandon in the service department gave me some great tips on maintaining my vehicle. For the first time, I'm not dreading my next oil change. I was in the middle of exams during the purchase, but they made the process so stress-free. Now I have the perfect minivan to take my son on soccer trips - the whole family is happy we have an affordable, reliable and beautiful vehicle. I feel beyond blessed! THANK YOU SO MUCH!!!! Jenny More
by Jenny Gumpert
May 19, 2021
Love your dealership, love my salesman. Would recommend 100% Have bragged about my salesman and service I received. Even when I went to other dealership to compare prices they stated no way you got that 100% Have bragged about my salesman and service I received. Even when I went to other dealership to compare prices they stated no way you got that car for that price. I tell them look it up They say we can’t touch this. More
by jmleblanc55
Employees Worked With
Lionel Brown
May 18, 2021
Quick no hassle new car buys (2). They delivered everything I asked for on time. I will return to Bergeron for future car purchases. Good work guys. everything I asked for on time. I will return to Bergeron for future car purchases. Good work guys. More
by rbwetta
Employees Worked With
Thomas Kraus
May 17, 2021
The whole process was great! Jesse was very knowledgeable and enthusiastic. The negotiating was quick and painless. Even the financial process was quick and painless! and enthusiastic. The negotiating was quick and painless. Even the financial process was quick and painless! More
by denyse513
Employees Worked With
Jesse Fonesca
May 12, 2021
The salesman and to the finance crew were all top notch and helped out with any and all questions in the timely manner that I appreciated greatly!! and helped out with any and all questions in the timely manner that I appreciated greatly!! More
by scampagne
May 11, 2021
I have been to this dealership a couple of times. My sales lady introduced me to several people in her department and all were very polite, likable persons. All were very knowledgeable. The day I made m sales lady introduced me to several people in her department and all were very polite, likable persons. All were very knowledgeable. The day I made my purchase, everything went as expected. More
by diamondcredco
Employees Worked With
Blythe Martin
May 04, 2021
Handled with less care than I expected! Dealer made certain promises that were not kept. Communication was not great. We needed certain things for the vehicle we purchased and still haven't some of the certain promises that were not kept. Communication was not great. We needed certain things for the vehicle we purchased and still haven't some of them. I'm hoping that these things will be rectified! But as of now I am not happy with our experience and feel undervalued and under appreciated! More
by nich_douglas504
May 02, 2021
Horrible. My windshield was broken because the detailer didn’t secure my windshield wiper. The service manager assured me he would take care of it. A week later I called and was told to call someone else. didn’t secure my windshield wiper. The service manager assured me he would take care of it. A week later I called and was told to call someone else. I did. The service manager did not give the installer details and had to special order. It took 3 weeks to get it. I was also told by my salesman that I needed to reset my Mopar password since Uconnect wouldn’t work. He gave me the number Mopar who in turn told me to call Sirius. Final verdict my vehicle does not have Sirius Guardian, therefore my Uconnect cannot connect. Why didn’t my salesman know that? I spent a month waiting to get my windshield and final word that Uconnect isn’t available. I would never go back. More
by p2pnola
Employees Worked With
May 02, 2021
Easy to work with. Professionals. Answered all my questions and helped point me in the right direction. Always great costumer service. Highly Recomended to all! questions and helped point me in the right direction. Always great costumer service. Highly Recomended to all! More
by ecarlejr
Employees Worked With
Brett McGovern, Chris Ostendorf
