Bergeron Chrysler Dodge Jeep Ram
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 AM
Wednesday 8:00 AM - 7:00 AM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Excellent service from beginning to end. Worked hard to get us a car....the whole staff was friendly and helpful. Worked hard to get us a car....the whole staff was friendly and helpful. More
My experience with Stephen was great. He is a persistent person. Bergeron will still need to prove itself with maintenance, repair and upkeep of my jeep in the future. They did not place He is a persistent person. Bergeron will still need to prove itself with maintenance, repair and upkeep of my jeep in the future. They did not place My tire key inside of my jeep. I will now have to go back to the dealership to Pick that up. Otherwise it’s been great so far. More
Great experience. Got a great deal on a great used car. I will be doing business here again. Thank you! Got a great deal on a great used car. I will be doing business here again. Thank you! More
Stephan is extremely personable and did everything to get us the vehicle we wanted. Thanks for getting us in another jeep! This is our third jeep, second from Bergeron. The service has been great! Also a hug us the vehicle we wanted. Thanks for getting us in another jeep! This is our third jeep, second from Bergeron. The service has been great! Also a huge shout out to Danielle in the maintenance crew, she always takes care of us. We look forward to seeing her friends face in the future! More
THE FACTORY COMPANY MAIL ME A RECALL ON MY JEEP CHEROKEE LADTUIDE I HAD 2 AND ONE OF THEM WAS MY LIFTGATE I REACH OUT TO THIS DEALERSHIP AND I SPOKEN TO MS. Liz SHE INFORMED ME AT THAT TIME THAT THE PARTS W LADTUIDE I HAD 2 AND ONE OF THEM WAS MY LIFTGATE I REACH OUT TO THIS DEALERSHIP AND I SPOKEN TO MS. Liz SHE INFORMED ME AT THAT TIME THAT THE PARTS WASN'T IN . AND A FEW MONTHS LATER I RECEIVED A CALL FROM MS. LIZ AND SHE INFORMED ME THAT THE PART'S. WERE IN FOR MY JEEP SO I SCHEDULED AN APPOINTMENT ON 8/20/2024 BUT I TOOK MY JEEP THERE ON 8/19/2024 EARLIER SO THEY WOULDN'T HAVE TO RUSH MY VICHICLE 2 WEEKS HAD DONE PASS I WAS ONLY ABLE TO OPEN MY LIFTGATE ONE TIME AFTER BRINGING IT TO THIS DEALERSHIP SO I TOOK MY JEEP BACK THERE AND EXPLAINED THAT MY LIFTGATE WASN'T WORKING PRIOR TO ME BRINGING MY JEEP THERE I DIDN'T HAVE ANY PROBLEMS WITH MY LIFTGATE SO WHEN I RETURNED TO THIS DEALERSHIP I WANTED TO SPEAK TO A MANAGER AND I DID SPEAK WITH THE MANAGER OVER SERVICE AND EXPLAINED TO HIM WHAT HAPPENED HE TELLS ME THAT IT MIGHT BE SOMETHING ELSE WRONG WITH MY LIFTGATE THAT THEY GONNA HAVE TO GIVE ME AN ESTIMATE I SAID NO YOU NOT I RECEIVED A CARD IN THE MAIL ABOUT THE LIFTGATE WAS ON A RECALLED LIST AN I TOLD HIM THEY BETTER FIX MY LIFTGATE ARE THEY WILL BE HEARING FROM MY ATTORNEY THEY FIX IT BUT I WILL NOT BE RETURNING TO THIS DEALERSHIP EVER I KNOW IF I WAS WHITE THEY WOULDN'T WENT THROUGH WHAT I EXPERIENCE I DO NOT RECOMMENDED BRINGING YOUR VICHICLE TO THIS DEALERSHIP ESPECIALLY IF YOUR BLACK AND BOUGHT YOUR VICHICLE USED ARE HAVE ANY RECALLS ON IT. More
One of the best car-buying experiences of my life. Straight forward, open, and easy to deal with, with no surprises or regrets. I wish all business transactions were made in such a manner. Straight forward, open, and easy to deal with, with no surprises or regrets. I wish all business transactions were made in such a manner. More
Hasaan was great to work with! He was patient and knowledgeable when I was debating which model of Jeep and provided transparency when discussing pricing. He went above and beyond He was patient and knowledgeable when I was debating which model of Jeep and provided transparency when discussing pricing. He went above and beyond while assisting me with my car search! More
Over all service is great, Mr Poche went above and beyond what's expected. Many thanks!! what's expected. Many thanks!! More