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Bergeron Chrysler Dodge Jeep Ram
Metairie, LA
821 Reviews
After 50 years of serving NOLA area drivers at our family owned car dealership, the team at Bergeron Auto - Chrysler Dodge Jeep Ram knows how to make drivers from Metairie, New Orleans, Westwego and Slidell, Louisiana happy. And, with pride, our car dealership has been serving Kenner, West Bank, and North Shore drivers for decades. That's what we want from the time you walk into our showroom looking for the new or used Chrysler, Dodge, Jeep and RAM vehicle of your dreams to the day you want to trade it in. We are the top Jeep dealer in Louisiana too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 AM
Wednesday 8:00 AM - 7:00 AM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 821 reviews
February 23, 2022
Sales could care less if they sell a vehicle or not and are not versed in their vehicles. Service after the sale is worse. I wouldn’t bring a radio flyer wagon for them to fix. Rude, not honest about the are not versed in their vehicles. Service after the sale is worse. I wouldn’t bring a radio flyer wagon for them to fix. Rude, not honest about the timeframe. Just tell me and I’ll be fine with it. Spoke with the owner’s daughter and she assuredly didn’t care any more than they did. It all rolls downhill. Avoid stress…use an online sales company or go somewhere else. More
by D0808K
Employees Worked With
Verified CustomerFebruary 20, 2022
I had a good experience at this dealership. I was a little upset about the miles that was put on the truck to say that I was the first buyer, but I still purchased the truck because I liked it. I was a little upset about the miles that was put on the truck to say that I was the first buyer, but I still purchased the truck because I liked it. Josh was a great salesperson. Easy to talk with, understood what I wanted and was able to get things done. However, by the truck being driven prior to being sold an oil change is needed and still have not been scheduled for one. Overall, I had a good experience and still would recommend to buy from them. More
by traviscousainsr
February 17, 2022
Great experience! Salesman TJ Kraus and finance guy Joe Agate did a great job to not waste my time. Everyone was efficient and professional. Easiest car buying experie Salesman TJ Kraus and finance guy Joe Agate did a great job to not waste my time. Everyone was efficient and professional. Easiest car buying experience ever. Will definitely recommend. More
by stevenm_scp
Employees Worked With
Joe Agate, Thomas Kraus
February 02, 2022
TJ Kraus is great and made sure everything was done on my 2022 Ram as promised. He makes sure his customers are treated right. I highly recommend him! 2022 Ram as promised. He makes sure his customers are treated right. I highly recommend him! More
by georgeheine
Employees Worked With
Thomas Kraus
January 31, 2022
I worked with Phillip at the used car building on buying a 2019 F-150. He was extremely helpful on getting me a good deal. He called to check up with me multiple times. Great service. I would recommend a 2019 F-150. He was extremely helpful on getting me a good deal. He called to check up with me multiple times. Great service. I would recommend anyone to him! More
by KYLEBELL757
January 31, 2022
A fantastic experience! After having the old bait and switch pulled on me by another dealership in Baton Rouge, I went to Bergeron. The difference was night and day. The sales person at Bergeron, Steve switch pulled on me by another dealership in Baton Rouge, I went to Bergeron. The difference was night and day. The sales person at Bergeron, Steve Whitmire, did not waste my time, answered my questions and did not push me with any high pressure tactics. I walked out with a new car and a deal I liked. Bergeron then topped off the experience my delivering my new car to me at home. I should have started at Bergeron! More
by tknister
Employees Worked With
