Bergeron Chrysler Dodge Jeep Ram
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 AM
Wednesday 8:00 AM - 7:00 AM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 820 reviews
Every time I come into Bergeron Dodge Marcus always very professional and polite. You all need more employees like Marcus. professional and polite. You all need more employees like Marcus. More
Great experience, Easy to deal with. Only delay was waiting for car to be built which took longer than expected. Only delay was waiting for car to be built which took longer than expected. More
The service department is top notch. Sales team was no pressure and the whole team worked with me to get the deal done. Sales team was no pressure and the whole team worked with me to get the deal done. More
The customer service was excellent the moment we entered the door. I was brought directly to the vehicle I requested to see, test drove it and spoke about purchasing the vehicle same day. Marcus understood the door. I was brought directly to the vehicle I requested to see, test drove it and spoke about purchasing the vehicle same day. Marcus understood and directed me to finance where Cochise had us in and out without issue and at the price I wanted. The entire experience was easy, friendly, non pushy and frankly, the team met my needs and wants in such a manner words couldn’t describe my gratitude towards the level of excellent customer service exhibited throughout the entire process. I am beyond pleased with not only my vehicle but even more so with team of this dealership. Genuine human beings are who you will deal with should you chose to purchase your next vehicle here. More
Mr. Joe is a consummate professional and an asset to your sales staff, the Renegade is a solid and practical SUV. sales staff, the Renegade is a solid and practical SUV. More
The experience buying from them was okay. They would have gotten 3 stars if not for the following situation. One of the tires on the used car I bought is leaking and was driven on when flat. They would have gotten 3 stars if not for the following situation. One of the tires on the used car I bought is leaking and was driven on when flat. It is also 9 years old. They have no legal obligation to replace it, I bought the car without having discovered the leak. I tried to appeal to their sense of decency and reputation to have them replace the tire after the fact and they refused. It's disappointing and needs to be shared. Buyer beware, you get only what you pay for and nothing else. More
Best experience of purchasing a new car ever. Great support and pricing. Stephen was the best sales person to work with. Great support and pricing. Stephen was the best sales person to work with. More
They are the Most Crooked Dealership I have ever dealt with. I spent three months in almost daily communication through texts and emails and phone calls. They had me fill out the credit app, and my score with. I spent three months in almost daily communication through texts and emails and phone calls. They had me fill out the credit app, and my score is over 860. They had me sign a purchase agreement, had me send in a copy or Drivers License and Insurance. And they had me sign a purchase agreement at MSRP for a very Limited and discontinued 2021 Trackhawk. They eventually called me and said they had 47 other buyers at way over MSRP and screwed me out of the Vehicle. I did retain a Louisiana Law firm to look about Suing them. Ironically I am now in the Movie Industry and my next movie starts in New Orleans. Oh, how I plan to have my Lead "A" lister actor Rip the Dealership in my Movie. Lets see how they will like that. Karma. More