Bergeron Chrysler Dodge Jeep Ram
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 AM
Wednesday 8:00 AM - 7:00 AM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 820 reviews
Excellent service! Great agent! Mario and the finance team helped me get my dream car! Great agent! Mario and the finance team helped me get my dream car! More
Mike Noah listened to my needs and worked tirelessly to help me achieve my goal. He went above and beyond to make me a satisfied customer. help me achieve my goal. He went above and beyond to make me a satisfied customer. More
Everything went smoothly because our salesman were prepared for us when we arrived at the dealership prepared for us when we arrived at the dealership More
Beyond my expectations! Will recommend highly Sales department worked with finance to make the total purchase time fast and efficient. Internet car purchasing speed with t Will recommend highly Sales department worked with finance to make the total purchase time fast and efficient. Internet car purchasing speed with the advantage of personal attention. More
Chris is amazing. He’s extremely knowledgeable and goes above and beyond for his customers. I will be loyal to Bergeron as long as Chris works there! He’s extremely knowledgeable and goes above and beyond for his customers. I will be loyal to Bergeron as long as Chris works there! More
This was the most pleasant buying experience I have ever had! Blythe Martin showed me several cars and test drove my final selection with me. Joe Agate was knowledgeable about all of the finance trends an had! Blythe Martin showed me several cars and test drove my final selection with me. Joe Agate was knowledgeable about all of the finance trends and extended warranty and easy to work with. Would definitely recommend to anyone looking for a car! More
Personel at the dealership were good at what they do. Very nice people over there. Very nice people over there. More
Great dealership staff with top customer service & satisfaction a priority. Cannon is very personable and has really strong communications skills satisfaction a priority. Cannon is very personable and has really strong communications skills More
Very professional and accommodating, it was the second vehicle I buy from him and va use his excellent service I will buy from him again. Keep up the good work Mario vehicle I buy from him and va use his excellent service I will buy from him again. Keep up the good work Mario More
Jacques was very helpful, in assisting me to acquire the 2021 Ram 1500 via phone, while temporarily living in Texas. This is difficult in the best conditions, Jacques was very helpful. This vehicle is a c 2021 Ram 1500 via phone, while temporarily living in Texas. This is difficult in the best conditions, Jacques was very helpful. This vehicle is a certified used or pre-owned vehicle. There were some misinformation provided, although I do not know where the miscommunication on the part of the dealership occurred. I inquired whether the oil and fuel filter was changed and was notified that the dealership change all fluids are changed because they were not certain if the vehicle was properly serviced. Due to circumstances the dealership decided to deliver the vehicle to me in Texas. When the vehicle arrived I checked the oil and it obviously had not been changed. I subsequently had the the oil and filter changed at a Ram dealership in Texas the day after receiving the vehicle. When I returned to New Orleans I checked the fuel filter it had not been changed. I changed the fuel filter personally. There is no apparent evidence that the transmission fluid and filter was changed. This is very concerning since it is obvious that the tow hitch had been well used and I am quite certain that the vehicle was used to tow some sort of trailer due to the wear of the tow bar receiver. Not knowing how much the vehicle was used for towing in the 30,000 plus miles, it would be prudent to have the transmission serviced. I am extremely disappointed, that the transmission fluid and filter had not been changed especially since the transmission manufacturer, ZF, recommends transmission servicing between 50,000 and 70,000 miles under normal operating conditions. The elevated summertime temperatures in New Orleans is not consider normal operating conditions and add towing in elevated temperatures has always been consider severe operating conditions and more frequent transmission service is required. I would have given the Dealership five stars had they in fact changed the the fluids and filters as they had indicated had been accomplished prior to receiving the certified vehicle. I have spent nearly $400.00 on services that had been accomplished prior to delivery. If the dealership does not service the transmission service and several other minor service items it will have cost me over $1,000.00 for the services they indicated were preformed. This was a $60,000 + used vehicle, with over 30,000 miles I do not think it to be unreasonable expectation for a "CERTIFIED" vehicle to have good windshield wipers, air filters, engine oil and filter, Transmission fluid and filter changes and/or replaced on a CERTIFIED vehicle. The finance department also provide incorrect information on the vehicle warranty. Presumably to sell more add-ons. one expects to have the finance department to sell additional add-ons, but blatantly providing inaccurate warranty information is not acceptable. More