Bergeron Chrysler Dodge Jeep Ram
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 AM
Wednesday 8:00 AM - 7:00 AM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Was very helpful and knowledgable. A truly great experience and would love to work with hassan in the future A truly great experience and would love to work with hassan in the future More
Was a pleasure Mario was amazing and helped me till the end and even got my car remote end and even got my car remote More
STAY AWAY from this service dept, worst experperience. Has taken 3-4 visits (losing track now) and somewhere around 9 months for warranty repair of Tonneau cover and key fob. Last visit left vehicle for 2 Has taken 3-4 visits (losing track now) and somewhere around 9 months for warranty repair of Tonneau cover and key fob. Last visit left vehicle for 2 weeks and was not told repair not done. I drove off and later saw that Tonneau cover was still not repaired. The service rep never bothered to tell me that the part that had been in now was not, and I would need to return. Would this not be considered the very LEAST one should expect, to be informed repair was not done and let's try to get vehicle back? I assumed vehicle was repaired after 2 weeks in the service dept and nothing to the contrary said. Over a week ago I got a follow up call from customer service rep to ask about my experience. I told customer service the truth, disappointed and extremely unhappy. CS rep told me she would get back with me with an acceptable solution after she discussed the issue with my "service" rep. To date, crickets. Sadly, no longer surprised. Every time I drop my vehicle off and it does not get repaired I am deprived the utilization of my purchase and and I have to arrange for alternative transportation or waste money on taxis. If you do not have the luxury of spare vehicles nor mind your vehicle depreciating in Bergeron's service lot, then this may be OK. If this does not describe you, I would stay FAR AWAY from this dealership's service dept, as am I. More
Awesome Great dealership great sales great salesmen great finance, wonderfull service dept. Love this place finance, wonderfull service dept. Love this place More
No complaint, fast efficient Very nice people, fast, efficient, client oriented. You can ask anything and they will do it if it is reasonable efficient, client oriented. You can ask anything and they will do it if it is reasonable More
My sales person and the finance manager were very personable and efficient. They made themselves available to answer any and all of my questions. My sales guy sat and explained a lot of the features personable and efficient. They made themselves available to answer any and all of my questions. My sales guy sat and explained a lot of the features on my car, I appreciated that. However , I'm just not sure I got the best pricing/ interest rate for my vehicle. More
I bought a used truck and a week after it started leaking oil.I called the used car manager and they made it good. oil.I called the used car manager and they made it good. More