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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

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673 Reviews

673 Reviews of Berger Chevrolet, Inc - Service Center

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April 24, 2018

Very fast service Very efficient and knowledgeable team. Lots of teamwork. Great costomer service. Easy access to bays. Service was quick and spot on. Would recomed the More

by 7MORE4U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
April 24, 2018

Great! I came in for a side light detection failure. It was the second time in for my 2015 Impala LT. My bumper to bumper warranty was expired yet they pai More

by CHANDLERI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Hubbard was great and Hugh Collins was great to work with., Hugh Collins
April 24, 2018

Great experience Jeremy went above and beyond to get us a fair price. He was easy to work with. This was the second vehicle we have leased with him and would be happy More

by ASHLEYKFURLONG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Hosey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2018

Explanation I would have liked a better explanation about what the difference is between 2 wheel and 4 wheel alignment and how that works for my specific vehicle More

by TINCOH34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2018

Great Communication Great communication from Alden (Collision Service Manager) and the other staffs were very helpful. Highly recommended to the other. The car rental ser More

by hawk4peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
April 23, 2018

REVIEW The Berger techs were prompt and professional. Service was completed quickly and the techs reviewed possible future service. Overall, it was a posit More

by VISSCHER.CHRISTOPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wielhouwer
April 23, 2018

Immediate, friendly help Thanks for taking care my car the same day I brought it in, and offering to transport me to and from work. It is wonderful knowing that when my car b More

by hjhicks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2018

Always courteous and fast These folks really do take the extra steps to satisfy their customers, treating you as if you're important and influential. From their respectful trea More

by CSMCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2018

Quick lube service Quick lube employees were knowledgeable and friendly. Service was quick and convenient. The entire service department was neat and organized. I would More

by CHRISECK4432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
April 19, 2018

Very accommodating Assisted me with an issue caused by another body shop. Got me in THAT day and fixed all of my issues within hours! Excellent communication through out More

by JOEL.SLACK.PT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist Mindy, Joe Christopher
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