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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

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671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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June 13, 2018

Oil Change Jeremy A is honest and patient with my questions. There is WIFI available so I am able to work while I wait for my vehicle. More

by KIM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
June 13, 2018

Second Oil Change Just getting an oil change and they are great to work with. Berger has always treated me very well with buying my car and then keeping me in the loop More

by Vipersrule2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Pike
June 13, 2018

Trouble shooting Bluetooth I had trouble pairingg my phone to my car and DARRIN helped me figure it out. It was a blessing because I was going out of town that same day. More

by DANIELHAYNES794
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Baas
June 13, 2018

Oil Change and Rotate Great service quickly accomplished. They also found that someone had taken my VIN and used it for an oil change in another state. They flagged the ser More

by JWESTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
June 13, 2018

Fast and professional service Excellent service. Staff was courteous and professional. Truck was in and out quickly. I love the look of my new 2018 Chevy Silverado Redline Edition More

by TONY1034
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Jensen, Adam Havens
June 13, 2018

Professional and friendly service Called Mark Bivins (service) and brought company van in for transmission code/slip. Had a new transmission installed the next day at the time he said More

by Rick61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2018

Negative battery terminal Good customer service and timely. Easily got in and out of the garage and was helpful and friendly. I would recommend the service to others. More

by DMARSHALLJR9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
June 12, 2018

Best ever The oil change was quick and complete. I did not even have to leave my Chevy Silverado pickup truck during the service visit. I sat right in it. More

by Oil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Christopher
June 12, 2018

Great service. The service lane was clean and friendly. I was able to get my truck in and out quickly for a quick oil change service. I wish hours were longer and o More

by RYANMHARDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Christopher
June 12, 2018

Great experience! Berger has always treated me fairly. With their knowledge and understanding of the product they have been great. Thank you, Berger for the experien More

by HTLH48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mariner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Kramer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thurkettle, Joe Christopher, Hugh Collins, Michael Nelson, Jeremy Colon, Richard Carten
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