Berger Chevrolet, Inc - Service Center
Grand Rapids, MI

671 Reviews of Berger Chevrolet, Inc - Service Center
Mark Bivins is awesome! As always, good service, good people. I have dealt with Mark for years and will continue with Berger recommending them to family and friends in years As always, good service, good people. I have dealt with Mark for years and will continue with Berger recommending them to family and friends in years to come: More
Short and convenient Fast, courteous and friendly service with minimal waiting time. Felt like I had their attention and concerns from the moment I got there. Great Fast, courteous and friendly service with minimal waiting time. Felt like I had their attention and concerns from the moment I got there. Great job More
New car 2 yr maintenance Sharp, organized, efficient team in oil lube tire rotation bay, many thanks! Service drive-in area employees need to work on introducing yourselve Sharp, organized, efficient team in oil lube tire rotation bay, many thanks! Service drive-in area employees need to work on introducing yourselves when talking to customers. More
Quick lube Great and fast quick lube, nice for them to top off all your fluids and be careful around the car body. Makes me feel better about bringing my corvett Great and fast quick lube, nice for them to top off all your fluids and be careful around the car body. Makes me feel better about bringing my corvette in there. More
Helpful service resolution Had a part go out 10,000 over my warranty. Steve in service was able to get it fixed with the help of gm. Thank you Steve. Had a part go out 10,000 over my warranty. Steve in service was able to get it fixed with the help of gm. Thank you Steve. More
Just like I like I Love coupons. I like to use coupons, so I think it's great that they email them to me. Keep up the great service. I Love coupons. I like to use coupons, so I think it's great that they email them to me. Keep up the great service. More
Water Leak Dustin took really good care of me but they had a problem with the windshield work that was contracted out. Only issue with Berger, they put the floo Dustin took really good care of me but they had a problem with the windshield work that was contracted out. Only issue with Berger, they put the flooring back together soaking wet and it is now missing a felt liner that was under the carpet. I wish they would have vacuumed the water a little before giving it back to me. I had to take the trim back off and it took 4 days to get it dried out. More
It was a great experience I think at Berger Cheverolet they do a awesome job and they take care of the customers needs that is why I keep coming back to them. I think at Berger Cheverolet they do a awesome job and they take care of the customers needs that is why I keep coming back to them. More
Great Got to my appointment on 6/13 and there was no wait. I got checked in and Mark took the time to walk around my car with me and explained what I neede Got to my appointment on 6/13 and there was no wait. I got checked in and Mark took the time to walk around my car with me and explained what I needed to complete. When I said I didn’t have enough money to do everything he did not try to pressure me at all, he was willing to work with me. He said the car would be finished by 11 and to my surprise it was completed before that. He reviewed exactly what was completed and thanked me for brining my car in. This is one of the best experiences I had with a service department. I used to be a service writer and I really like that he did not speak to me like I was an idiot even though I was a woman. More
Excellent customer service. Explained all charges. Helped with questions not pertaining to the reason I brought my car in initially. Very clean waiting area and they offered me Explained all charges. Helped with questions not pertaining to the reason I brought my car in initially. Very clean waiting area and they offered me the shuttle if I did not want to wait. Great group of people. More