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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

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671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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June 19, 2018

Mark Bivins is awesome! As always, good service, good people. I have dealt with Mark for years and will continue with Berger recommending them to family and friends in years More

by KLEEHAGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2018

Short and convenient Fast, courteous and friendly service with minimal waiting time. Felt like I had their attention and concerns from the moment I got there. Great More

by A-BELANGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Doll
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2018

New car 2 yr maintenance Sharp, organized, efficient team in oil lube tire rotation bay, many thanks! Service drive-in area employees need to work on introducing yourselve More

by DOMADRYL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No one, gave their name.
June 19, 2018

Quick lube Great and fast quick lube, nice for them to top off all your fluids and be careful around the car body. Makes me feel better about bringing my corvett More

by DAVID5LOUIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve McCann
June 19, 2018

Helpful service resolution Had a part go out 10,000 over my warranty. Steve in service was able to get it fixed with the help of gm. Thank you Steve. More

by SHIH_ZHU304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
June 18, 2018

Just like I like I Love coupons. I like to use coupons, so I think it's great that they email them to me. Keep up the great service. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Anderson, Joe Christopher, Adam Havens, Johnathan Uredi, Darin Baas
June 17, 2018

Water Leak Dustin took really good care of me but they had a problem with the windshield work that was contracted out. Only issue with Berger, they put the floo More

by RIGWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson, Service Advisor
June 17, 2018

It was a great experience I think at Berger Cheverolet they do a awesome job and they take care of the customers needs that is why I keep coming back to them. More

by BRIANSHANKS69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
June 15, 2018

Great Got to my appointment on 6/13 and there was no wait. I got checked in and Mark took the time to walk around my car with me and explained what I neede More

by bjoykelley1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2018

Excellent customer service. Explained all charges. Helped with questions not pertaining to the reason I brought my car in initially. Very clean waiting area and they offered me More

by JEDEVLIN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Christopher
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