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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

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671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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June 24, 2018

quick service, friendly personnel In and out quickly, questions answered, friendly personnel. Very satisfied with your service. Happy with my car so far. will be in touch if I have More

by TOMBEV318
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sorry don't remember any other names
June 23, 2018

No interaction Had no interaction with service other than dropping my vehicle off to be detailed by a misleading deal. I wouldn’t buy a car from this store place aga More

by KYA_TANAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Marr
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2018

Overheating My car started overheating so I took it directly to the service center, they couldn't get it in that day, but told me to leave it there overnight. Al More

by MISSMANN2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Anderson
June 22, 2018

Great experience, I have breathalyzer in my car . I dropped my car off, and was taken care of , plus dropped to work and picked up . Great !! More

by RG0766
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Baas
June 22, 2018

Air Conditioning issue Had to get my AC fixed. Dropped car off at 7 picked up at 3. Rental car was great. Smooth transaction. Would come back to Berger Chevrolet in the futu More

by BANKSJON33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Awesome Totally professional services, very quick resolve issues what a happy crews!!! Definitely recommend to all my friends and family for Berger royal trea More

by PHAM_TOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Havens
June 21, 2018

Dustin did a great job I asked that the take special care with the car and the wheels Dustin listen to my concerns and took special care and time with me and the care - he d More

by SUEBUDDE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson
June 21, 2018

Will never buy another car there again Bought my first new car 3 years ago from Berger, the financing lady pushed a warranty on me that I did not really want. The “ultimate” plan did not More

by CHADHARMERPTBJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darin Baas
Jun 22, 2018 -

Berger Chevrolet, Inc responded

Hello, CHADHARMERPTBJ. We are sorry to hear about your headlight! Warranty coverage can be tricky. If you have any questions, please give our Service Manager, Steve, a call at 616-575-9450. Thank you, have a great day!

Jun 22, 2018 -

CHADHARMERPTBJ responded

“Warranty coverage can be tricky” Yes and the people selling them can be too.

June 20, 2018

Very good service Everyone was very helpful and they helped me get a ride home and was calling to see if I needed a ride back to the dealer More

by DSHENDERSON50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
June 20, 2018

Quicker Turnaround Than Expected Usually when you make an appointment for something as simple as a grease job, oil change, and tire rotation you could expect to be sitting there for a More

by CAPTAINKROW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
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