Berger Chevrolet, Inc - Service Center
Grand Rapids, MI

671 Reviews of Berger Chevrolet, Inc - Service Center
quick service, friendly personnel In and out quickly, questions answered, friendly personnel. Very satisfied with your service. Happy with my car so far. will be in touch if I have In and out quickly, questions answered, friendly personnel. Very satisfied with your service. Happy with my car so far. will be in touch if I have any problems. More
No interaction Had no interaction with service other than dropping my vehicle off to be detailed by a misleading deal. I wouldn’t buy a car from this store place aga Had no interaction with service other than dropping my vehicle off to be detailed by a misleading deal. I wouldn’t buy a car from this store place again More
Overheating My car started overheating so I took it directly to the service center, they couldn't get it in that day, but told me to leave it there overnight. Al My car started overheating so I took it directly to the service center, they couldn't get it in that day, but told me to leave it there overnight. Al called me later the next day and told me it was all ready to go, and the best part about it was that everything was FREE under my warranty!!!! That made my day, what a blessing!!! More
Great experience, I have breathalyzer in my car . I dropped my car off, and was taken care of , plus dropped to work and picked up . Great !! experience, I have breathalyzer in my car . I dropped my car off, and was taken care of , plus dropped to work and picked up . Great !! More
Air Conditioning issue Had to get my AC fixed. Dropped car off at 7 picked up at 3. Rental car was great. Smooth transaction. Would come back to Berger Chevrolet in the futu Had to get my AC fixed. Dropped car off at 7 picked up at 3. Rental car was great. Smooth transaction. Would come back to Berger Chevrolet in the future. More
Awesome Totally professional services, very quick resolve issues what a happy crews!!! Definitely recommend to all my friends and family for Berger royal trea Totally professional services, very quick resolve issues what a happy crews!!! Definitely recommend to all my friends and family for Berger royal treatment, looking forward to see you guys again. More
Dustin did a great job I asked that the take special care with the car and the wheels Dustin listen to my concerns and took special care and time with me and the care - he d I asked that the take special care with the car and the wheels Dustin listen to my concerns and took special care and time with me and the care - he did a great job More
Will never buy another car there again Bought my first new car 3 years ago from Berger, the financing lady pushed a warranty on me that I did not really want. The “ultimate” plan did not Bought my first new car 3 years ago from Berger, the financing lady pushed a warranty on me that I did not really want. The “ultimate” plan did not cover a lense that broke off the side amber light that is on the side of the headlight. Berger wanted 447 dollars to replace the hole headlight assembly. I paid a 2000 dollars have never made 1 claim, and the one thing that broke on the vehicle will cost me even more out of pocket. More
Very good service Everyone was very helpful and they helped me get a ride home and was calling to see if I needed a ride back to the dealer Everyone was very helpful and they helped me get a ride home and was calling to see if I needed a ride back to the dealer More
Quicker Turnaround Than Expected Usually when you make an appointment for something as simple as a grease job, oil change, and tire rotation you could expect to be sitting there for a Usually when you make an appointment for something as simple as a grease job, oil change, and tire rotation you could expect to be sitting there for a minimum of an hour perhaps longer. This is not the case at all here at Berger. They told me that it would be about 20 minutes and I can attest it was shorter than that. In, done, and out in less than 15. That is service for you. Amber was fantastic and friendly. Had plenty of extra time to go get things done because of this! It's appreciated! More