Berger Chevrolet, Inc - Service Center
Grand Rapids, MI

671 Reviews of Berger Chevrolet, Inc - Service Center
Excellent Service! As busy as the Oil Change Center was Wednesday evening, this team was excellent! Quick, efficient and went beyond what I expected. Nick and another Be As busy as the Oil Change Center was Wednesday evening, this team was excellent! Quick, efficient and went beyond what I expected. Nick and another Berger employee noticed my wipers were switched causing issues. They grabbed their tool and adjusted them on the spot. It made my day - they were bugging me for a few months. Txs guys! Keep up the great service! More
oil change wasn't expecting to get it free but went beyond to check to see if it was possible not only did we get the oil change but was also able to get a tir wasn't expecting to get it free but went beyond to check to see if it was possible not only did we get the oil change but was also able to get a tire rotation on a card we had gotten with the lease but had forgotten about thanks very much Randy More
Vehicle Service Recall Very professional and friendly service. Explained everything that was fixed with my car. The shuttle service dropped me off and picked me up on time. Very professional and friendly service. Explained everything that was fixed with my car. The shuttle service dropped me off and picked me up on time. More
Great and fast Every thing was done in a short time Everone was ver professional. Everything was explained so I was able to understand all that would be done Every thing was done in a short time Everone was ver professional. Everything was explained so I was able to understand all that would be done More
VERY INFORMATIVE AND FRIENDLY EVERYONE WAS VERY HELPFUL, HELPED ME IN A TIMELY MANNER. GAVE ME A NICE VEHICLE TO USE UNTIL MY MALABU WAS FIXED. THE SERVICDE AREA WAS VERY CLEAN. EVERYONE WAS VERY HELPFUL, HELPED ME IN A TIMELY MANNER. GAVE ME A NICE VEHICLE TO USE UNTIL MY MALABU WAS FIXED. THE SERVICDE AREA WAS VERY CLEAN. More
Recall Mark is a very thorough and conscientious service provider. Very pleased with his service. He takes the time to make sure everything is understandabl Mark is a very thorough and conscientious service provider. Very pleased with his service. He takes the time to make sure everything is understandable. He took the time to make sure my was available in advance, so it was an easy in and out process More
Service Your service dept. is great and the body work that was completed looked just like new. Staff and techs were very professional and answered all my que Your service dept. is great and the body work that was completed looked just like new. Staff and techs were very professional and answered all my questions. More
Outstanding Service Berger went above and beyond. I had a front fender replaced. Not only did they do an impeccable job on that, but they cleaned and waxed the entire car Berger went above and beyond. I had a front fender replaced. Not only did they do an impeccable job on that, but they cleaned and waxed the entire car, inside and out (even washed floor mats). My wheels and tires were washed and sprayed, windows cleaned inside and out. Interior was vacuumed and washed. Amazing! They even touched up a spot of rust around a door handle. Are you kidding me? No one does something for nothing these days. I am seriously impressed and will recommend Berger to all my friends and family. More
Oil change It was handled professionally. No issues that were identified my engine and air filters were bought and replaced. Job well done by all in the servic It was handled professionally. No issues that were identified my engine and air filters were bought and replaced. Job well done by all in the service area More
Sales = good. Service = poor. Charged my $455 to attempt to "diagnose" the problem. Could not find what the problem was, but charged me anyway. Took it to another dealer + they ha Charged my $455 to attempt to "diagnose" the problem. Could not find what the problem was, but charged me anyway. Took it to another dealer + they had it fixed in 25 minutes, Body Control Module (easily diagnosed w/ proper training & equipment.) Berger is a large dealership + we buy a lot of trucks from them. Very pleased with the sales staff, but for service, you're better off with a Fox dealer. More