Back

Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

not yet
rated
671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

Sort by
June 28, 2018

Excellent Service! As busy as the Oil Change Center was Wednesday evening, this team was excellent! Quick, efficient and went beyond what I expected. Nick and another Be More

by obby26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nick longo, chelsea davidson
June 27, 2018

oil change wasn't expecting to get it free but went beyond to check to see if it was possible not only did we get the oil change but was also able to get a tir More

by Luuz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven McCain
June 27, 2018

Vehicle Service Recall Very professional and friendly service. Explained everything that was fixed with my car. The shuttle service dropped me off and picked me up on time. More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
June 27, 2018

Great and fast Every thing was done in a short time Everone was ver professional. Everything was explained so I was able to understand all that would be done More

by NCRC7323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
June 26, 2018

VERY INFORMATIVE AND FRIENDLY EVERYONE WAS VERY HELPFUL, HELPED ME IN A TIMELY MANNER. GAVE ME A NICE VEHICLE TO USE UNTIL MY MALABU WAS FIXED. THE SERVICDE AREA WAS VERY CLEAN. More

by BETTEBRAILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nelson, Darin Baas
June 25, 2018

Recall Mark is a very thorough and conscientious service provider. Very pleased with his service. He takes the time to make sure everything is understandabl More

by DOROTHYMILANOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know the gentlemen's in on car rental but he was very polite and helpful.
June 25, 2018

Service Your service dept. is great and the body work that was completed looked just like new. Staff and techs were very professional and answered all my que More

by KFEOLE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
People in the body shop area
June 25, 2018

Outstanding Service Berger went above and beyond. I had a front fender replaced. Not only did they do an impeccable job on that, but they cleaned and waxed the entire car More

by MKLUMPSTRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
June 25, 2018

Oil change It was handled professionally. No issues that were identified my engine and air filters were bought and replaced. Job well done by all in the servic More

by ELARGE1452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Longo
June 25, 2018

Sales = good. Service = poor. Charged my $455 to attempt to "diagnose" the problem. Could not find what the problem was, but charged me anyway. Took it to another dealer + they ha More

by CARLMAST1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Havens
Jun 26, 2018 -

Berger Chevrolet, Inc responded

Hello CARLMAST1. Thank you for taking the time to share this experience with us. This has been forwarded on to management. We are always looking to improve, and your feedback is much appreciated. If you have any other questions or concerns, please feel free to give us a call at 616-949-5200. Thank you, and have a great day!

...
40
...