Berger Chevrolet, Inc - Service Center
Grand Rapids, MI

671 Reviews of Berger Chevrolet, Inc - Service Center
Great service outstanding great job of getting the job done quickly . My experience with Jeremy Anderson was friendly and professional. I would highly recommend hi outstanding great job of getting the job done quickly . My experience with Jeremy Anderson was friendly and professional. I would highly recommend him to anyone. More
Great Very nice and helpfully staff. Answered all my questions in a timely manner. Would recommend and would definitely work with this company again. Thanks Very nice and helpfully staff. Answered all my questions in a timely manner. Would recommend and would definitely work with this company again. Thanks for everything. More
Couldn't find any issue Overall they sold a bunch of things that were not even about the issue and the car is still sluggish, ill just drive now....I feel I was ripped off Overall they sold a bunch of things that were not even about the issue and the car is still sluggish, ill just drive now....I feel I was ripped off More
Oil change Fast reasonable oil change no pushy sales of items not needed. Always a quick pleasant experience when bringing my vehicle in for service. Additional Fast reasonable oil change no pushy sales of items not needed. Always a quick pleasant experience when bringing my vehicle in for service. Additional rebate was given- bonus More
Great They did everything they possibly could to help. They were very helpful and explaining exactly what they did how they did it and the reason they did They did everything they possibly could to help. They were very helpful and explaining exactly what they did how they did it and the reason they did it. More
Mechanic left tools in trunk. Besides the tools issue I came back the next day to have a $10 coupon off applied to the bill for an alignment sold to me. I got some blowback from wh Besides the tools issue I came back the next day to have a $10 coupon off applied to the bill for an alignment sold to me. I got some blowback from whoever the guy was that meet me in the lane. I had to ask to speak to a manager before he easily did what he should have done in the first place. I've been having a string of bad luck at this place. Seriously considering exploring other dealerships the next time I buy new. Service is everything and this place kind of gives me a cattle chute feel. More
Remarkable!! Berger Serive is more than a step above the rest. From the time you enter their parking lot everything is a class act. Berger team members are kind, Berger Serive is more than a step above the rest. From the time you enter their parking lot everything is a class act. Berger team members are kind, considerate and compassionate. Their level of communication is very much appreciated and I wouldn’t service any of my 7 cars anywhere else. More
Great customer service and quality mechanics! Mark B. was friendly, and professional. As soon as I pulled up to the service lane, I was greeted and explained how long the service would take, and Mark B. was friendly, and professional. As soon as I pulled up to the service lane, I was greeted and explained how long the service would take, and expected costs. The waiting area was very clean and full of amenities such as clean restrooms, complimentary bottled water, coffee, and vending machines available. More
Very Effiecient Adam in the service center was very honest and effiecent. My car was fixed in couple hours with no worries. Thanks Adam for the help. Adam in the service center was very honest and effiecent. My car was fixed in couple hours with no worries. Thanks Adam for the help. More
Great mechanic work and excellent staff. I love the staff at Berger and every time I bring my car in it always gets done properly. The one thing I don't like is the prices. I spent $151.00 I love the staff at Berger and every time I bring my car in it always gets done properly. The one thing I don't like is the prices. I spent $151.00 for one Goodyear year tire and I could have gotten the same tire at Belle Tire for $93.00. I have a full warranty through Berger and extended warranty through century 1st so if it is covered I will go to Berger otherwise I will take somewhere else because Berger's prices are not reasonable and I can get it cheaper elsewhere. More