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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

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671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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July 02, 2018

Great service outstanding great job of getting the job done quickly . My experience with Jeremy Anderson was friendly and professional. I would highly recommend hi More

by DANIELG81327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
July 01, 2018

Great Very nice and helpfully staff. Answered all my questions in a timely manner. Would recommend and would definitely work with this company again. Thanks More

by VIAISEILY81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsti Keskimaki
June 30, 2018

Couldn't find any issue Overall they sold a bunch of things that were not even about the issue and the car is still sluggish, ill just drive now....I feel I was ripped off More

by KIMBERLYMCOOK38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Havens, Darin Baas
Jul 03, 2018 -

Berger Chevrolet, Inc responded

Hello KIMBERLYMCOOK38. I apologize that you feel that your vehicle issues were not resolved. If there is anything else we can do, please give us a call at 616-949-5200 and ask for our Service Manager, Steve. Thank you and have a great day!

June 29, 2018

Oil change Fast reasonable oil change no pushy sales of items not needed. Always a quick pleasant experience when bringing my vehicle in for service. Additional More

by PATRICKSTOUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Anderson, Joe Christopher, Adam Havens, Johnathan Uredi, Darin Baas
June 29, 2018

Great They did everything they possibly could to help. They were very helpful and explaining exactly what they did how they did it and the reason they did More

by SSCOTT2218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Baas
June 29, 2018

Mechanic left tools in trunk. Besides the tools issue I came back the next day to have a $10 coupon off applied to the bill for an alignment sold to me. I got some blowback from wh More

by ADAGWELL
Recommend Dealer
Yes
Employees Worked With
Darin Baas
June 29, 2018

Remarkable!! Berger Serive is more than a step above the rest. From the time you enter their parking lot everything is a class act. Berger team members are kind, More

by hendrickkaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan DeGood and Makaila , Joe Christopher
June 28, 2018

Great customer service and quality mechanics! Mark B. was friendly, and professional. As soon as I pulled up to the service lane, I was greeted and explained how long the service would take, and More

by AMYCANTU8869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2018

Very Effiecient Adam in the service center was very honest and effiecent. My car was fixed in couple hours with no worries. Thanks Adam for the help. More

by JOYAM226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
June 28, 2018

Great mechanic work and excellent staff. I love the staff at Berger and every time I bring my car in it always gets done properly. The one thing I don't like is the prices. I spent $151.00 More

by pudg0702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
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