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Berger Chevrolet, Inc - Service Center
Grand Rapids, MI
671 Reviews
671 Reviews of Berger Chevrolet, Inc - Service Center
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July 24, 2018
Warranty brake repair My service coordinator, Dustin, was fantastic and made sure my vehicle's warranty issue was completely resolved and the vehicle ready for a family tri My service coordinator, Dustin, was fantastic and made sure my vehicle's warranty issue was completely resolved and the vehicle ready for a family trip! More
by Mike V.
Verified CustomerEmployees Worked With
Dustin McPherseon
July 24, 2018
Great help Really helped explain each step and ease my nerves. Took the time to keep in contact and updated on my car. Great service and customer service Really helped explain each step and ease my nerves. Took the time to keep in contact and updated on my car. Great service and customer service More
by LEASHABRADY1608
Employees Worked With
Johnathan Uredi
July 24, 2018
Service Johnathan the service advisor was amazing very friendly and helpful threw out the hole process. I would recommend working with him if u ever need any Johnathan the service advisor was amazing very friendly and helpful threw out the hole process. I would recommend working with him if u ever need any tyle of service done. More
by WAYNEKING2012
Employees Worked With
Johnathan Uredi
July 24, 2018
Fast! I was shocked to get in and out without waiting on a Monday morning. I had an oil change and tire rotation finished before I had to time to log on to I was shocked to get in and out without waiting on a Monday morning. I had an oil change and tire rotation finished before I had to time to log on to facebook. Much quicker than I anticipated. Employees were wonderful and very respectful with my crazy questions. More
by TERRIBYRNES
Employees Worked With
I didn't catch their names. It was a girl and a boy.
July 23, 2018
Oil change Over priced by nearly 30% more than another Chevrolet dealership in my area. I could have had this same oil change done for nearly $18.00 less at anot Over priced by nearly 30% more than another Chevrolet dealership in my area. I could have had this same oil change done for nearly $18.00 less at another GM dealership. This to me is a rip off! More
by ROGERLERICKSON23
Employees Worked With
Not sure the name.
July 23, 2018
Oil change I made an appointment for 1:30 pm. I left at 4:00 pm. Ridiculous! If I didn’t have a lease I would go elsewhere. I made an appointment for 1:30 pm. I left at 4:00 pm. Ridiculous! If I didn’t have a lease I would go elsewhere. More
by BEACHIN25
Employees Worked With
Unsure
July 23, 2018
TERRIBLE Berger told me my engine was blown and offered me $500-$1000 for my vehicle.. Engine is not blown, got second opinion. Another dealer offered me 10,00 Berger told me my engine was blown and offered me $500-$1000 for my vehicle.. Engine is not blown, got second opinion. Another dealer offered me 10,000...... Never returning again. My truck drives fine after a tune up. They only want your money and their prices for parts and labor are ridiculous! More
by Jkellogg82
July 23, 2018
Satisfied but not completely Service consultant was pleasant and helpful but technician was unable to locate my random dashboard light issue. Update when auto was going to be done Service consultant was pleasant and helpful but technician was unable to locate my random dashboard light issue. Update when auto was going to be done was not timely More
by RAYCLEGG
Employees Worked With
Dustin
July 23, 2018
Minor issues fixed quickly. Complete service, knowledgeable service writer. Dealership contacted me as an update while car was in service just to confirm status. Vehicle repairs Complete service, knowledgeable service writer. Dealership contacted me as an update while car was in service just to confirm status. Vehicle repairs were completed as promised. More
by AVERCRAFT2010
Employees Worked With
Adam Havens
July 20, 2018
Awesome! Its was awesome service! Mark Bivins is an excellent person to have your vehicle serviced. Will be reccomend to many people. Also car was serviced ver Its was awesome service! Mark Bivins is an excellent person to have your vehicle serviced. Will be reccomend to many people. Also car was serviced very fast. More
by AUTIE343
Employees Worked With
