Berger Chevrolet, Inc - Service Center
Grand Rapids, MI

671 Reviews of Berger Chevrolet, Inc - Service Center
Great. Very helpful and worked with schedule. Great and very friendly. Went through all information and spent lots of time to explain lease program, several car options and worked with my payment Great and very friendly. Went through all information and spent lots of time to explain lease program, several car options and worked with my payment level for monthly payments. More
Brake noise Al Duncan was our service advisor, Al was so helpful with helping us understand where our brake noise was coming from. Thank you , great service! Al Duncan was our service advisor, Al was so helpful with helping us understand where our brake noise was coming from. Thank you , great service! More
Joe was fast and friendly. They provided a shuttle to drive me back to work while my car was being serviced. Staff was very friendly, waiting area is very clean. They provided a shuttle to drive me back to work while my car was being serviced. Staff was very friendly, waiting area is very clean. More
Service needed ( Done ) appreciated. Being a Saturday the greeting area was slow to respond upon my arrival. My wait time was approximately 10 to 15 min. which seemed a long time compared Being a Saturday the greeting area was slow to respond upon my arrival. My wait time was approximately 10 to 15 min. which seemed a long time compared to normal week days. I understand the reason why it was a slower day than usual. Darin Baas got me in and provided service needed before my expected trip. I thank Him for that. Made me feel much safer for my traveling. Good job. More
Now you're pissing me off So I asked you to take me off your email list and I got a confirmed email saying that it was done (since you know that this is the wrong "Brittany Hol So I asked you to take me off your email list and I got a confirmed email saying that it was done (since you know that this is the wrong "Brittany Holm" and I get flooded with your emails on a daily basis). What turns up in my inbox two days later? Another xxxxing email from you bozos. "Brittany Angel Holme" put down the wrong email. Erase it from her file. This is getting really old. Thanks for listening, lying, and doing you're own thing. I guess from now on, I will just sabatoge her future appointments. -Brittany Holm More
Quick Lube Lives Up To Its Name Easy in, easy out. I use special oil and they always have it in stock. xxxxxxto Chelsea. She always makes sure everything goes smoothly and explains i Easy in, easy out. I use special oil and they always have it in stock. xxxxxxto Chelsea. She always makes sure everything goes smoothly and explains in detail. More
Oil change Had a pleasant visit and the people were nice and polite was in there and out of there in a timely matter and would come back and recommend friends to Had a pleasant visit and the people were nice and polite was in there and out of there in a timely matter and would come back and recommend friends to visit the service station More
normal maintance Jeremy Anderson always take care of my service .they do a great job...….I take all my trucks there and never really had any problems...…….. Jeremy Anderson always take care of my service .they do a great job...….I take all my trucks there and never really had any problems...…….. More
Satisfied customer Everyone was very professional, efficient, timely, considerate & friendly. I came in to make an appointment hoping to get in as soon as possible and t Everyone was very professional, efficient, timely, considerate & friendly. I came in to make an appointment hoping to get in as soon as possible and they fixed my problem the same day. More
Oil Change/Tire Rotation VERY quick service. Pleasant staff. They were ready for me when I got there, and I did not have to wait long for the service to be completed. Every VERY quick service. Pleasant staff. They were ready for me when I got there, and I did not have to wait long for the service to be completed. Everyone had a smile or nice comment. I am listing all employees in service because this eval. does not list those in Quick Lube, and the site requires that I put someone in. That should be corrected. More