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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

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671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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July 31, 2018

Great. Very helpful and worked with schedule. Great and very friendly. Went through all information and spent lots of time to explain lease program, several car options and worked with my payment More

by JOSHANDMORGAN2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugenio Sellaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace
July 31, 2018

Brake noise Al Duncan was our service advisor, Al was so helpful with helping us understand where our brake noise was coming from. Thank you , great service! More

by TURK2140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2018

Joe was fast and friendly. They provided a shuttle to drive me back to work while my car was being serviced. Staff was very friendly, waiting area is very clean. More

by MISSYRIDES79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Christopher
July 30, 2018

Service needed ( Done ) appreciated. Being a Saturday the greeting area was slow to respond upon my arrival. My wait time was approximately 10 to 15 min. which seemed a long time compared More

by JCTODDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Baas
July 28, 2018

Now you're pissing me off So I asked you to take me off your email list and I got a confirmed email saying that it was done (since you know that this is the wrong "Brittany Hol More

by BRITTANYHOLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cathy Hubbard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mariner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugh Collins, Brian Hayes, Greg Naki, Richard Carten, Mariah Alles, Jason Buchanan
Jul 30, 2018 -

Berger Chevrolet, Inc responded

Hello, BRITTANYHOLM. We apologize for receiving incorrect information from a customer. We have a large database and do our best to ensure all the information is correct, but we are not perfect. The email address on the other Brittany Holm's profile has been removed. Thank you for alerting us of this issue.

July 27, 2018

Quick Lube Lives Up To Its Name Easy in, easy out. I use special oil and they always have it in stock. xxxxxxto Chelsea. She always makes sure everything goes smoothly and explains i More

by AJJAYNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugenio Sellaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Woodwyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Davidson
July 27, 2018

Oil change Had a pleasant visit and the people were nice and polite was in there and out of there in a timely matter and would come back and recommend friends to More

by ragnew64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 27, 2018

normal maintance Jeremy Anderson always take care of my service .they do a great job...….I take all my trucks there and never really had any problems...…….. More

by ocean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
July 27, 2018

Satisfied customer Everyone was very professional, efficient, timely, considerate & friendly. I came in to make an appointment hoping to get in as soon as possible and t More

by WILSON.DENISE6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Buchanan
July 27, 2018

Oil Change/Tire Rotation VERY quick service. Pleasant staff. They were ready for me when I got there, and I did not have to wait long for the service to be completed. Every More

by MARYHHKKNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Quick lube, Jeremy Anderson, Joe Christopher, Adam Havens, Johnathan Uredi, Darin Baas, Dustin McPherson
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