Berger Chevrolet, Inc - Service Center
Grand Rapids, MI

671 Reviews of Berger Chevrolet, Inc - Service Center
Excellent customer service I'm impressed by the wonderful and courteous service I receive. Always excellent customer service with friendly staff that really care and makes sure I'm impressed by the wonderful and courteous service I receive. Always excellent customer service with friendly staff that really care and makes sure I'm completely satisfied. More
Little mix up There was a little mix up in the collision center with my Silverado, but they quickly handled it and made the situation right. Service slcebter was aw There was a little mix up in the collision center with my Silverado, but they quickly handled it and made the situation right. Service slcebter was awesome,super friendly, and extremely professional. Would definitely recommend them to friends and family without hesitation!! More
warranty had warranty work done. it was an all day project, I was given a rental car and taken care of 100%. I love working with joe and ron! had warranty work done. it was an all day project, I was given a rental car and taken care of 100%. I love working with joe and ron! More
very good and prompt service Great service from being welcomed when we pulled in to having Dustin taking care everything with the truck and communicating things to us and the mec Great service from being welcomed when we pulled in to having Dustin taking care everything with the truck and communicating things to us and the mechanics getting things done in great time. Got headed home sooner than expected. More
Quick in diagnostic Technician was very informative about what he was doing and in the questions he asked to help diagnose problem with alignment. Shuttle service was als Technician was very informative about what he was doing and in the questions he asked to help diagnose problem with alignment. Shuttle service was also helpful being I lived about an hour away. More
Regular Service Intervals performed for 2017 Tahoe Adam my service advisor was as usual clear and concise on what repairs were needed for the mileage I have on my vehicle. He helped get the very best p Adam my service advisor was as usual clear and concise on what repairs were needed for the mileage I have on my vehicle. He helped get the very best pricing on a new set of tires! Well done Adam. More
Heater coil Thanks to Al Duncan every time I come in he always get my car in service and out of service in an nicely time I really appreciate him and his team. Thanks to Al Duncan every time I come in he always get my car in service and out of service in an nicely time I really appreciate him and his team. More
Good I guess I have bought cars from Berger since I was 16. I went and got an oil change and asked for a tire rotation. They weren’t happy. They did the tire rota I have bought cars from Berger since I was 16. I went and got an oil change and asked for a tire rotation. They weren’t happy. They did the tire rotation and they guy asked the girl who did the computer “if anyone else wants a tire rotation today tell them we are not doing them screw that”. I was like xxx. Then they started to complain about the customer in front of me because they had a coupon. The driver left and they were bashing him. Can you wait when a customer isn’t around. More
Unimpressed with Quick Lube employees I usually don't leave bad reviews but I felt my experience yesterday was really poor and thought the dealership should know. I stopped after work to h I usually don't leave bad reviews but I felt my experience yesterday was really poor and thought the dealership should know. I stopped after work to have my oil changed. The young girl who greeted me was not very happy but I soon realized why. The young man whose job it is to be downstairs was at the top of the stairs bothering her, telling her that her hair looked bad. Listening to their back and forth conversation reminded me of my middle school days. All 5 of the young 20's employees seemed very immature and unprofessional. Hope my oil was changed properly and my experience is better next time, if I decide to go there again. More
Service Berger is well staffed courteous and the technicians are well trained on there diegnostic equipment. Problem solved. I will tell other people of the g Berger is well staffed courteous and the technicians are well trained on there diegnostic equipment. Problem solved. I will tell other people of the good service. Thank you. More