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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

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671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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October 04, 2018

Excellent customer service I'm impressed by the wonderful and courteous service I receive. Always excellent customer service with friendly staff that really care and makes sure More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in collision
October 04, 2018

Little mix up There was a little mix up in the collision center with my Silverado, but they quickly handled it and made the situation right. Service slcebter was aw More

by RYAN.BEAR89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah Hall
October 03, 2018

warranty had warranty work done. it was an all day project, I was given a rental car and taken care of 100%. I love working with joe and ron! More

by ROBERTSJESS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Elzinga, Joe Christopher
October 03, 2018

very good and prompt service Great service from being welcomed when we pulled in to having Dustin taking care everything with the truck and communicating things to us and the mec More

by JOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson
October 02, 2018

Quick in diagnostic Technician was very informative about what he was doing and in the questions he asked to help diagnose problem with alignment. Shuttle service was als More

by BRETTENGLISH1114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2018

Regular Service Intervals performed for 2017 Tahoe Adam my service advisor was as usual clear and concise on what repairs were needed for the mileage I have on my vehicle. He helped get the very best p More

by DWOZNIAK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele in rental was awesome!, Adam Havens
October 02, 2018

Heater coil Thanks to Al Duncan every time I come in he always get my car in service and out of service in an nicely time I really appreciate him and his team. More

by VONIESHAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2018

Good I guess I have bought cars from Berger since I was 16. I went and got an oil change and asked for a tire rotation. They weren’t happy. They did the tire rota More

by GAMEKANE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 02, 2018

Unimpressed with Quick Lube employees I usually don't leave bad reviews but I felt my experience yesterday was really poor and thought the dealership should know. I stopped after work to h More

by CAMURPHY120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
S. McCann, T. Fousts,
October 01, 2018

Service Berger is well staffed courteous and the technicians are well trained on there diegnostic equipment. Problem solved. I will tell other people of the g More

by SCULLY7449
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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