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Berger Chevrolet, Inc

Grand Rapids, MI

4.2
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,672 reviews

June 06, 2018

Thank you! Wonderful service. We had our 10 month and 7yr old and the staff was great at understanding and accommodated when and where it was needed. More

by SAGUNNINK22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Doll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Naki
June 05, 2018

Service Reliability My Equinox has 68,000 miles and 5 years old and I have to do a major engine repair. We were planning to buy a 2019 Terrain next month, but it doesn’t More

by R17P54@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
June 05, 2018

Replace Traverse side molding on passenger side Got paint splattered on passenger side the plastic side molding (ran over a paint can) on my Traverse, had to replace the side molding. Work was comp More

by BILLVPF.ORS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collision Dept
June 05, 2018

Turbo Issues It took a while for them to come back to me with a diagnosis. Had I known it would take that long, I would have taken the shuttle home. Also, the TV i More

by KATELYN.HAGBOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
June 05, 2018

Purchased a used vehicle I have purchased several cars over the years. Never has my experience been so smooth and quick. I felt confident when I left there that I wasn't pushe More

by Kristen Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

A helpful and understanding sales associate We needed a new Chevrolet quickly. Brian was very helpful in all aspects on the process. He walked us through all the styles and options until we fo More

by GTSTOCKDALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

Very satisfied with salesman. We were very satisfied with our salesman Michael Nelson. He was very informative on the truck we were interested in.Taking the time to explain everyth More

by CATA2751
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mariner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nelson
June 05, 2018

My traverse service exoerience Well I didn’t give them the 5 stars because when I got my car back the passenger side rug was dirty from the mechanic grease shoes More

by MILANED51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugenio Sellaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Havens
June 05, 2018

On the fence I had some road trash stuck up under my vehicle and asked that it be removed during the service. It was not. If the vehicle is up on the hoist for a More

by HEATHERNEIL08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnathan Uredi
Jul 24, 2018 -

Berger Chevrolet, Inc responded

Hello HEATHERNEIL08. We are very sorry to hear about your experience with our Service Department. We dropped the ball here. We would love the opportunity to earn back your business.

June 05, 2018

Berger Collision Center has amazing customer service I contacted Berger Collision Center on Tue 5/29/18 and spoke w/Jodi, explained that I needed a RH mirror painted and installed on my 2015 Camaro. She More

by BSMITH583
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jodi Vanderlaan, Carrie (estimator), Alden (estimator)
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