Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Berger Chevrolet, Inc
Grand Rapids, MI
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,672 reviews
June 07, 2018
I love Berger Chevy I had such an awesome experience with Berger Chevy! They always treat me like family, Wonderful place to buy an auto. I will always purchase my vehicl I had such an awesome experience with Berger Chevy! They always treat me like family, Wonderful place to buy an auto. I will always purchase my vehicles from Berger and will always recommend them to family and friends. More
by BRENDAWILSON732
Verified Customer
June 07, 2018
very excellent experience with Mark Bivins Mark was very professional each time we spoke.. My car was done promptly when he said it would be ready. I also appreciated the shuttle service provi Mark was very professional each time we spoke.. My car was done promptly when he said it would be ready. I also appreciated the shuttle service provided. More
by SPLENDIDSTAFF
Employees Worked With
June 07, 2018
Wonderful Experience My family had a wonderful experience at Berger Chevrolet. Doug and Hugh were extremely patient and helpful in our searching for a new vehicle. The My family had a wonderful experience at Berger Chevrolet. Doug and Hugh were extremely patient and helpful in our searching for a new vehicle. The process was very smooth and organized. My wife and I appreciated that. Sincerely, The Powers Family More
by MCP428
June 07, 2018
Quick Service Visit Very thorough and thoughtful. I had a very small warranty issue, that was taken care of, completely, in about 30mins. I had a 4pm appointment, and w Very thorough and thoughtful. I had a very small warranty issue, that was taken care of, completely, in about 30mins. I had a 4pm appointment, and was out by 430pm. More
by CLAY.GRUEBER
Employees Worked With
Micaela Sian , Heather Jensen
June 07, 2018
Lenny George is the MAN! Lenny and all his staff were amazing...helpful, informative, prompt, timely, courteous, and friendly. They took care of me like family. I was treate Lenny and all his staff were amazing...helpful, informative, prompt, timely, courteous, and friendly. They took care of me like family. I was treated like a great neighbor! Kudos to Berger Cheverolet and all of the staff. Thank you!!! More
by Drew
June 07, 2018
went for brakes/overall vehicle inspection I Didn't have to worry anyone for a ride and they did a good job! Staff is professional and good people. PRICE WAS FAIR. I Didn't have to worry anyone for a ride and they did a good job! Staff is professional and good people. PRICE WAS FAIR. More
by MONICAPRICE2177
June 07, 2018
Great Service Berger and the Service Department did the great service again. I would like to commend Adam too for his dedication to working with warranty services a Berger and the Service Department did the great service again. I would like to commend Adam too for his dedication to working with warranty services and getting the process totally under control. I expect to continue using Berger and Adam for future service concerns too!! More
by RMRMSIX
Employees Worked With
Adam Havens
June 06, 2018
great service, but thermos missing Everything went good but noticed my thermos was missing. Looked trough car, did not find it. Left message for Jonathan and haven't heard anything. Everything went good but noticed my thermos was missing. Looked trough car, did not find it. Left message for Jonathan and haven't heard anything. More
by CATNIPCJJ61
Employees Worked With
Johnathan Uredi
June 06, 2018
Great experience I had my lease maintained and did a check on brakes. Everything went well. No issues. Car was ready when promised. Would go back again to have I had my lease maintained and did a check on brakes. Everything went well. No issues. Car was ready when promised. Would go back again to have service work completed. More
by DAVIDSPAYTON
Employees Worked With
June 06, 2018
Poor workmanship The reason we chose to bring our car to Berger was because Berger did the work on it and it did not last. We will be filling a State of Michigan compl The reason we chose to bring our car to Berger was because Berger did the work on it and it did not last. We will be filling a State of Michigan complaint to look into this. More
by SANTASWORKSHOP
Employees Worked With
Alden Mcfee
