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Berger Chevrolet, Inc
Grand Rapids, MI
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,672 reviews
June 21, 2018
Great lease experience Brian was great to work with and from start to finish leasing the 2018 Malibu was an easy process. As it was my wife’s car Brian worked with her and Brian was great to work with and from start to finish leasing the 2018 Malibu was an easy process. As it was my wife’s car Brian worked with her and arranged for her to test drive two different cars and made sure she had the Malibu she wanted. I am recovering from surgery so only showed up to sign papers. Thank you Brian More
by JimP
Verified CustomerEmployees Worked With
June 21, 2018
Awesome Totally professional services, very quick resolve issues what a happy crews!!! Definitely recommend to all my friends and family for Berger royal trea Totally professional services, very quick resolve issues what a happy crews!!! Definitely recommend to all my friends and family for Berger royal treatment, looking forward to see you guys again. More
by PHAM_TOM
June 21, 2018
Only wants the sale Went in to get a new vehicle, mike didnt help me figure out what I wanted in a vehicle nor tried to get features my trade in had on my new vehcile. He Went in to get a new vehicle, mike didnt help me figure out what I wanted in a vehicle nor tried to get features my trade in had on my new vehcile. He pressed the sale on multiple vehicles until I chose one. If you're going to use a car salesman make sure he/she are interested in what you are looking for! More
by Poopoohead11
Employees Worked With
Michael Nelson
June 21, 2018
Terrible I bout a detail package they didn’t even wipe down the interior or the windows. The tried to touch up scratches and it looks like someone put fingerna I bout a detail package they didn’t even wipe down the interior or the windows. The tried to touch up scratches and it looks like someone put fingernail polish on the car. And they had the nerve to tell me they’ll give me a quote so I can pay to fix it. More
by KYA_TANAE
June 20, 2018
I really like the drive thru quick lube The quick lube lane is a good way to get a quality oil change done the right way quickly. I was able to get in and out in 20 minutes The quick lube lane is a good way to get a quality oil change done the right way quickly. I was able to get in and out in 20 minutes More
by Mcgett
Employees Worked With
June 20, 2018
First New Vehicle purchase: '18 Traverse The Berger prices were lower than other dealerships as we found what we wanted. We appreciate the Sale Associate, Beth D. Yet dealing with the final s The Berger prices were lower than other dealerships as we found what we wanted. We appreciate the Sale Associate, Beth D. Yet dealing with the final step was more painful than anything else: the finance mgr, Greg... He did not present his info even fairly; it was confusing, spun, not straight forward. Very Frustrated. More
by KACHUR6
Employees Worked With
Other Employees :
only considered Berger due to John Grinnstead, Greg Naki
June 20, 2018
Trading in lease for purchase of new Traverse Sancho worked with us for the past couple of months, trying to find us the best price for trading in our lease early and purchasing new. He was real a Sancho worked with us for the past couple of months, trying to find us the best price for trading in our lease early and purchasing new. He was real and helpful. Everyone was friendly. Great place! More
by HADAMCZAK
Employees Worked With
Sancho Valdez
June 20, 2018
Very good service Everyone was very helpful and they helped me get a ride home and was calling to see if I needed a ride back to the dealer Everyone was very helpful and they helped me get a ride home and was calling to see if I needed a ride back to the dealer More
by DSHENDERSON50
Employees Worked With
Adam Havens
June 20, 2018
Quicker Turnaround Than Expected Usually when you make an appointment for something as simple as a grease job, oil change, and tire rotation you could expect to be sitting there for a Usually when you make an appointment for something as simple as a grease job, oil change, and tire rotation you could expect to be sitting there for a minimum of an hour perhaps longer. This is not the case at all here at Berger. They told me that it would be about 20 minutes and I can attest it was shorter than that. In, done, and out in less than 15. That is service for you. Amber was fantastic and friendly. Had plenty of extra time to go get things done because of this! It's appreciated! More
by CAPTAINKROW
Employees Worked With
Amber
June 20, 2018
BERGER ALWAYS GIVE TOP OF THE LINE SERVICE ADAM H. ALWAYS TAKE CARE OF ME AND MY VECHICLE. ADAM H. ALWAYS HAVE THE TIME TO ANSWER ALL OF MU QUESTIONS AND CONCERNS. ALWAYS A PLEASURE TO BRING M ADAM H. ALWAYS TAKE CARE OF ME AND MY VECHICLE. ADAM H. ALWAYS HAVE THE TIME TO ANSWER ALL OF MU QUESTIONS AND CONCERNS. ALWAYS A PLEASURE TO BRING MY VEHICLE TO BERGER.. THANKS ADAM H. More
by ANESHADHOPSON
