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Berger Chevrolet, Inc

Grand Rapids, MI

4.2
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,672 reviews

June 25, 2018

New car Eugenio was very helpful and I feel we got a fair price. He called to see if we were satisfied with the car and took care of some repairs that were n More

by GARY.SCHOLL
Recommend Dealer
Yes
Employees Worked With
Eugenio Sellaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2018

Service Your service dept. is great and the body work that was completed looked just like new. Staff and techs were very professional and answered all my que More

by KFEOLE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
People in the body shop area
June 25, 2018

My new car Meet my needs very helpful got in the car I wanted very understanding did what I asked was willing to work with us I love my new car it’s great on gas More

by CRYSTALMARIE.MARTELL74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Maxwell-Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2018

Beth is awesome Beth and the team are great. They are willing to help and make sure you are taking care of she is great thanks again for the help More

by DERECKLEE99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2018

Outstanding Service Berger went above and beyond. I had a front fender replaced. Not only did they do an impeccable job on that, but they cleaned and waxed the entire car More

by MKLUMPSTRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
June 25, 2018

Oil change It was handled professionally. No issues that were identified my engine and air filters were bought and replaced. Job well done by all in the servic More

by ELARGE1452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Longo
June 25, 2018

Sales = good. Service = poor. Charged my $455 to attempt to "diagnose" the problem. Could not find what the problem was, but charged me anyway. Took it to another dealer + they ha More

by CARLMAST1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Havens
Jun 26, 2018 -

Berger Chevrolet, Inc responded

Hello CARLMAST1. Thank you for taking the time to share this experience with us. This has been forwarded on to management. We are always looking to improve, and your feedback is much appreciated. If you have any other questions or concerns, please feel free to give us a call at 616-949-5200. Thank you, and have a great day!

June 24, 2018

Awesome Service I was in a car accident which totaled my car so I was looking to buy a new one. Duane was very helpful in letting me test drive what I thought I wante More

by ESmitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mariner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Woodwyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2018

quick service, friendly personnel In and out quickly, questions answered, friendly personnel. Very satisfied with your service. Happy with my car so far. will be in touch if I have More

by TOMBEV318
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sorry don't remember any other names
June 24, 2018

Excellent service The sales professional I worked with was very helpful with the entire process. I will plan to purchase my next Chevy from her as well. More

by JOHN.ELDERKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Jensen
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