
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great They did everything they possibly could to help. They were very helpful and explaining exactly what they did how they did it and the reason they did They did everything they possibly could to help. They were very helpful and explaining exactly what they did how they did it and the reason they did it. More
New car nerves I was very nervous to purchase a car. Eugene and the entire Berger staff made it easy! Everyone was friendly and helpful! I love my new car! I was very nervous to purchase a car. Eugene and the entire Berger staff made it easy! Everyone was friendly and helpful! I love my new car! More
Mechanic left tools in trunk. Besides the tools issue I came back the next day to have a $10 coupon off applied to the bill for an alignment sold to me. I got some blowback from wh Besides the tools issue I came back the next day to have a $10 coupon off applied to the bill for an alignment sold to me. I got some blowback from whoever the guy was that meet me in the lane. I had to ask to speak to a manager before he easily did what he should have done in the first place. I've been having a string of bad luck at this place. Seriously considering exploring other dealerships the next time I buy new. Service is everything and this place kind of gives me a cattle chute feel. More
My experience at Berger was probably the best experience! My vehicle purchase went smooth. I was not rushed or pressured. Everyone I worked with was very pleasant. I recommend Berger to friends and family. MJ My vehicle purchase went smooth. I was not rushed or pressured. Everyone I worked with was very pleasant. I recommend Berger to friends and family. MJ Johnson was extremely pleasant to work with. She did not rush me, she was knowledgeable, and she answered all my questions. She is an awesome sales person. Overall, I am very pleased with the whole process, and I'm enjoying my new truck! More
Wonderful experience High was absolutely wonderful and very knowledgeable. He made my buying experience very enjoyable and he tried to get me the best deal possible!! This High was absolutely wonderful and very knowledgeable. He made my buying experience very enjoyable and he tried to get me the best deal possible!! This is my second Equinox, and I’ll keep coming back for more as long as it’s around and stays as great as it is! Thanks for everything! More
Remarkable!! Berger Serive is more than a step above the rest. From the time you enter their parking lot everything is a class act. Berger team members are kind, Berger Serive is more than a step above the rest. From the time you enter their parking lot everything is a class act. Berger team members are kind, considerate and compassionate. Their level of communication is very much appreciated and I wouldn’t service any of my 7 cars anywhere else. More
Oil change Fast reasonable oil change no pushy sales of items not needed. Always a quick pleasant experience when bringing my vehicle in for service. Additional Fast reasonable oil change no pushy sales of items not needed. Always a quick pleasant experience when bringing my vehicle in for service. Additional rebate was given- bonus More
Great customer service and quality mechanics! Mark B. was friendly, and professional. As soon as I pulled up to the service lane, I was greeted and explained how long the service would take, and Mark B. was friendly, and professional. As soon as I pulled up to the service lane, I was greeted and explained how long the service would take, and expected costs. The waiting area was very clean and full of amenities such as clean restrooms, complimentary bottled water, coffee, and vending machines available. More
Very Effiecient Adam in the service center was very honest and effiecent. My car was fixed in couple hours with no worries. Thanks Adam for the help. Adam in the service center was very honest and effiecent. My car was fixed in couple hours with no worries. Thanks Adam for the help. More
Great mechanic work and excellent staff. I love the staff at Berger and every time I bring my car in it always gets done properly. The one thing I don't like is the prices. I spent $151.00 I love the staff at Berger and every time I bring my car in it always gets done properly. The one thing I don't like is the prices. I spent $151.00 for one Goodyear year tire and I could have gotten the same tire at Belle Tire for $93.00. I have a full warranty through Berger and extended warranty through century 1st so if it is covered I will go to Berger otherwise I will take somewhere else because Berger's prices are not reasonable and I can get it cheaper elsewhere. More