
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Long wait Had half our wait in line outside even with scheduled appointment. Mechanics left greasy hand prints in several places on my new truck that I had just Had half our wait in line outside even with scheduled appointment. Mechanics left greasy hand prints in several places on my new truck that I had just gotten washed. More
Great experience! Needed a new car but hate pushy salesmen. Brian was the best! So helpful and not pushy. Found what was right for me! Will definitely recommend to all Needed a new car but hate pushy salesmen. Brian was the best! So helpful and not pushy. Found what was right for me! Will definitely recommend to all family and friends. More
It's always better at Berger Joe always does an amazing job, i refer people to him all of the time! He communicates well and is very prompt in getting the job done! Joe always does an amazing job, i refer people to him all of the time! He communicates well and is very prompt in getting the job done! More
Honest I was very pleased with my experience. It's a 45 minute drive to Berger, but totally worth it. I bought my vehicle here, because they gave me such a I was very pleased with my experience. It's a 45 minute drive to Berger, but totally worth it. I bought my vehicle here, because they gave me such a great deal. I was having trouble with a sensor, and I tried to have my vehicle serviced at the dealer near me. The overall experience was not great, and ended with them telling me nothing was wrong and quickly shuffled me out the door without much explanation, and the sensor problem continued Last week I brought my vehicle to Berger for an oil change and to get the sensor checked. I was about an hour early for my appointment, and was immediately greeted and assisted by Adam Havens. Throughout the entire visit he was always smiling and seemed genuinely concerned about my satisfaction. At the end of the visit, the sensor issue was still not resolved, however the way Adam handled the situation made all the difference. He was very detailed in explaining the situation, and I feel like he did everything he could to locate/resolve the issue. He was straight forward about it, not trying to piece together a clever and confusing explanation. In the end, I went to two dealerships with the same problem and left with the same solution, however it was the employees who made all of the difference. In the future, I will happily drive 45 minutes to Berger versus the 5 minutes to my local dealer. More
Purchased Chevy Cruze I was recommended to Berger from a family member who always is bragging about how good of a service they have. They were able to help me find better f I was recommended to Berger from a family member who always is bragging about how good of a service they have. They were able to help me find better financing for my car. Even though they were busy; the people that helped me out made me feel like I was the only customer. More
All good! Oil change and tire rotation! I have had great service from Berger every time I have had my truck there! I called the morning of the service! Than Oil change and tire rotation! I have had great service from Berger every time I have had my truck there! I called the morning of the service! Thanks again! More
Trusted service! They helped me with the issue at hand and I couldn’t be happier. They actually cared about us as customers and went out of their way to make sure the They helped me with the issue at hand and I couldn’t be happier. They actually cared about us as customers and went out of their way to make sure the problem was fixed. More
Great Experience Jorge was awesome to work with! He was very nice and down to earth and we felt that he was understanding and willing to work with our budget. Highly Jorge was awesome to work with! He was very nice and down to earth and we felt that he was understanding and willing to work with our budget. Highly recommend him for any new car purchase. It was a great experience overall at Berger Chevrolet. More
Car buying made easy! Jorge Garcia made purchasing a new vehicle fast and easy! I will recommend him and Berger to anyone and everyone! Thank you for making this experien Jorge Garcia made purchasing a new vehicle fast and easy! I will recommend him and Berger to anyone and everyone! Thank you for making this experience so positive! More
Thank you ........ your help today was exceptional and what you did to help me was amazing.... I honestly didn’t think you would be able to make things work the ........ your help today was exceptional and what you did to help me was amazing.... I honestly didn’t think you would be able to make things work the way you did!!! Great pick on the vehicle Thank you thank you More