Berger Chevrolet, Inc

Excellent customer service! Everyone was friendly, kind and courteous. Mark Bivins was very helpful and explained in detail everything that needed to be done and the cost. Excel Everyone was friendly, kind and courteous. Mark Bivins was very helpful and explained in detail everything that needed to be done and the cost. Excellent customer service! More

Quick and Courteous. Berger is not far from where I live. I had a 9am appointment (probably the first of the day (I liked that too). The young lady who waited on me was Berger is not far from where I live. I had a 9am appointment (probably the first of the day (I liked that too). The young lady who waited on me was quick and very efficient. More

Great customer experience They always make me feel like a valued client. Al keeps me updated with the progress on my car and makes sure he helps me coordinate shuttle to and fr They always make me feel like a valued client. Al keeps me updated with the progress on my car and makes sure he helps me coordinate shuttle to and from work. More

Awesome Service I came in just looking to see what was out there & ended up buying a new truck. I couldn’t refuse the offer as well as the work of a great sales perso I came in just looking to see what was out there & ended up buying a new truck. I couldn’t refuse the offer as well as the work of a great sales person... Brandi G. More

Great I had a scheduled visit that was quick and efficient- I appreciate the honesty and help. Very professional and informative about issues relayed and of I had a scheduled visit that was quick and efficient- I appreciate the honesty and help. Very professional and informative about issues relayed and offered advice that savme money More

Features not working I bought a new 2018 impala and noticed a wireless charger in the new car. The charger did not work. Come to find out Chevy vehicles do not work with a I bought a new 2018 impala and noticed a wireless charger in the new car. The charger did not work. Come to find out Chevy vehicles do not work with any Samsung 8 or newer or any iPhones for that matter. Hugh Collins was an amazing salesman with doing all the work with little hassle. No pressure until you get in the back room to sign papers and then they push other products on you. Would recommend Hugh to anyone but watch the pressure of other add ons. More

Amazing Berger is absolutely amazing each and every time I do business with them! Jorge was a breeze to work with and Doug wow berger is very luck to have su Berger is absolutely amazing each and every time I do business with them! Jorge was a breeze to work with and Doug wow berger is very luck to have such an amazing man on their team! Then you go see cathy in the finance department which usually is scary signing your life for a new car but not with her, she will make the whole process fun somehow! I will always be a customer of berger thanks again all of you! More

Great We were able to get our car in right away and get a loaner car. Service looked at our car the same day and changed the oil and rotated tires. We were able to get our car in right away and get a loaner car. Service looked at our car the same day and changed the oil and rotated tires. More

Good to go On time and jobs well done. Good people to work with and knowledge shared. Service director was on his job had me in and out great time. On time and jobs well done. Good people to work with and knowledge shared. Service director was on his job had me in and out great time. More

Dustin is great! I scheduled an appointment then had to reschedule, when I called to reschedule the person that took the call was very confused and couldn't find my ap I scheduled an appointment then had to reschedule, when I called to reschedule the person that took the call was very confused and couldn't find my appointment because I made it online. She did assure me that the appointment had been reschedules for the following day. When I arrived at the dealership, they could not find the appointment. Come to find out, the person I spoke with did not reschedule the appointment. I was quite frustrated with this! Dustin stepped in and assisted. He quickly got a new appointment built and got my vehicle to a tech right away. Even with my being upset and taking it out on Dustin (I apologized), he stayed calm, let me vent and assured me he would get things taken care of as quickly as possible. Yet he didn't skip any step, he still did a full walk around of the vehicle, explained things to me with regard to my tires, wipers etc. I have no prior experience with Dustin, but I can assure you, as long as he is a service writer at Berger I will continue to take my vehicle there to be services. Dustin is a great asset to Berger, hands down! More