Berger Chevrolet, Inc

Good but disappointed parts were not preordered Stopped in to schedule replacement of high mount brake light that was cracked and leaking. I drive my car for business and it's my portable office so Stopped in to schedule replacement of high mount brake light that was cracked and leaking. I drive my car for business and it's my portable office so I stopped in to have them look at what would be needed and scheduled for the following Monday 8am for what I was told was a 3 hour job. I was disappointed to find out 5 hours later that they would need to order a part out of Chicago and it wouldn't be done until the end of the following day. I don't blame my service adviser but whoever looked at it when I first made the appointment should have checked for parts instead of waiting and making a 3 hour job into a 30+ hour job. More

Excellent Customer Service! The oil change representatives were prompt, courteous, and efficient. I was greeted with a smile, and they wished me a nice day when I left! The oil change representatives were prompt, courteous, and efficient. I was greeted with a smile, and they wished me a nice day when I left! More

Lease new Equinox Jeremy provided great customer service and got me in my vehicle quick. Highly recommend him and Cathy in finance. They gave me a very competitive pric Jeremy provided great customer service and got me in my vehicle quick. Highly recommend him and Cathy in finance. They gave me a very competitive price!!!! More

Great Experience at Berger We worked with Heather J. We told her what we were looking for and our price range. We went right out to the lot and the car I was looking for, was We worked with Heather J. We told her what we were looking for and our price range. We went right out to the lot and the car I was looking for, was right there. We went back inside. Worked on our loan and boom, we had a great interest rate and a great deal on a new equinox. We picked it up the next day. Heather had everything already prepared. She gave us a very good overview of all the features in the new equinox. Heather was very personal and very knowledgeable about the car and all the paperwork. It was a breeze to work with her. It was a great experience! More

Second chance The last time I bought a vehicle from Berger was 1999. The experience was less than enjoyable. I said I would never buy from them again. Fast forward The last time I bought a vehicle from Berger was 1999. The experience was less than enjoyable. I said I would never buy from them again. Fast forward to 2018. We decided to give them another try. Our salesman,Thomas Darga, listened to what we wanted and provided us with an experience that was what we expected. We would definitely recommend Berger. Thank you again. More

Wellness checkup Quick work, good explanations, friendly staff never had to get out of our car, professional attitude, didn't have to wait for service. They were read Quick work, good explanations, friendly staff never had to get out of our car, professional attitude, didn't have to wait for service. They were ready when we arrived for our appointment. More

Easy , fast, no pressure..... fun James was very friendly and helpful .... I’ve bought quite a few cars in my lifetime! This time I needed a vehicle and I needed it fast ...The deal James was very friendly and helpful .... I’ve bought quite a few cars in my lifetime! This time I needed a vehicle and I needed it fast ...The dealership was very accommodating and friendly! More

Engine light on I was in a time crunch and I drive to Lansing for work daily. My car was taken in and was ready for me to still drive to Lansing and get there on tim I was in a time crunch and I drive to Lansing for work daily. My car was taken in and was ready for me to still drive to Lansing and get there on time. Work was covered by warranty and staff were friendly. Vehicle is working fine now. Waiting room and bathroom were clean and available. More

We are returning customers and have had no issues with dealing with the staff. They are very helpful. Brian stayed late for my husband and I to finish the sale and Cathy did al and have had no issues with dealing with the staff. They are very helpful. Brian stayed late for my husband and I to finish the sale and Cathy did also with the financing More