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Berger Chevrolet, Inc
Grand Rapids, MI
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,672 reviews
August 17, 2018
Selecting a new vehicle for leasing I had a great experience here and would recommend this location and it's employees to anyone. They work hard and really work with you. I had a great experience here and would recommend this location and it's employees to anyone. They work hard and really work with you. More
by WB
Verified Customer
August 17, 2018
Very satisfied We were very satisfied with the work that was done on our vehicle. The guys that worked on our car were excellent.. Patty the girl that also helped w We were very satisfied with the work that was done on our vehicle. The guys that worked on our car were excellent.. Patty the girl that also helped was also excellent. Thank you everyone, we are very satisfied. More
by DALELYNN126
Employees Worked With
Patty Vandermoulin, Jeremy Anderson
August 17, 2018
Berger Chevrolet Grand Rapids I went to Berger Chevrolet to buy my car after having a 24 month lease. My salesman, Jorge Garcia, was such a big help and so personable. I would reco I went to Berger Chevrolet to buy my car after having a 24 month lease. My salesman, Jorge Garcia, was such a big help and so personable. I would recommend his services to anyone needing a new or used car. He works very hard to get you what you want. More
by GRdriver
Employees Worked With
Brian Hayes, Corey Scott, Jorge Garcia, Johnathan Uredi
August 17, 2018
New car purchase Beth Dykhouse was great to work with in the purchase of our 2018 Equinox, she is very knowledgeable and pleasant to work with. GREAT JOB Beth Dykhouse was great to work with in the purchase of our 2018 Equinox, she is very knowledgeable and pleasant to work with. GREAT JOB More
by WLBOK
Employees Worked With
August 17, 2018
A great experience! All the staff I had came in contact with were very friendly and very helpful when needed! Especially Nick Butler a great salesman. The entire process All the staff I had came in contact with were very friendly and very helpful when needed! Especially Nick Butler a great salesman. The entire process was quick and easy. More
by KTHOGGIE3025
Employees Worked With
August 16, 2018
Half Good Half Not! My rating is because I bring my car for regular maintenance and now I've been informed that there were maintenances due on my car that were not relaye My rating is because I bring my car for regular maintenance and now I've been informed that there were maintenances due on my car that were not relayed to me thru my service person(s) when I had money to burn. There were also times where I had to tell my service person to double check if I had warranty coverage and I almost paid for covered services. The first thing a service person should do is help the customer save money and earn their trust that their dealer/service team is not there to rip them off. Now that I am broke, there are over $850 worth of maintenance that I don't and won't have the money to complete. I also asked for bumper to bumper coverage thru my lease term and am finding out was not honored. I am on disability and dont have the money for unexpected services. I used to sing praises about Berger. When I leased my current car I convinced 3 other family members to purchase Chevy vehicles. Now my trust has been trampled and I'm not sure of my loyalty to Berger. Berger can do better than that! More
by CJ
Employees Worked With
Other Employees :
Joe Christopher, Darin Baas
August 16, 2018
Welcoming and warm atmosphere I was giving the help I needed to make my need and dream come true ,the people were very nice and warm, the hospitality was the best I ever had at a I was giving the help I needed to make my need and dream come true ,the people were very nice and warm, the hospitality was the best I ever had at a car dealership and I will surely recommend this dealership to my friends and family. Thank you So much!!! More
by LLJ6161
Employees Worked With
Jorge Garcia
August 16, 2018
Very good Had no service appointment but Dustin help me out up front friendly I had a very good service time i will use Berger Chevy for all of my service and w Had no service appointment but Dustin help me out up front friendly I had a very good service time i will use Berger Chevy for all of my service and when I buy or lease a car More
by Streetoutlaw
Employees Worked With
Dustin McPherson
August 16, 2018
excellent Good Deals Brandi Gee acted in a professional way. She was very polite and helpful. Berger motor sales helped make us the best deal possible. Thanks Good Deals Brandi Gee acted in a professional way. She was very polite and helpful. Berger motor sales helped make us the best deal possible. Thanks More
by ROARRY
August 16, 2018
Inspección de la trica Siempre Eugenio está a la orden para poder ayudarnos y Al excelente servició al cliente estamos muy contentos y siempre es nuestra primera opción para Siempre Eugenio está a la orden para poder ayudarnos y Al excelente servició al cliente estamos muy contentos y siempre es nuestra primera opción para comprar carros con ustedes More
by GLADISCC73
