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Berger Chevrolet, Inc

Grand Rapids, MI

4.2
1,665 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,665 reviews

December 30, 2021

Brian Isch was awesome through the whole process. Times are tough but he worked hard to find a vehicle for us. More

by Raymanfore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

Brian Ish was so wonderful to work with. He was honest and straightforward and so nice. He made this the easiest car shopping process I have ever encountered. I recommend him to my friends and family 10 t More

by Bvanspyker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

Brian was great. Found just the right vehicle, kept me posted on delivery date and made the process simple. Well done! More

by Binkley800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2021

We were looking to Lease another chevy equinox but because of covid and a chip shortage, we decided to buy our Leased vehicle from 2018 year thanks for all your hard work on helping us on buying our c More

by bksue51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Metzger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Junk cars do not care about customers at all sales rep lie do not shop here More

by hillmantyler51
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skylar Stein
November 06, 2021

Put 1000 cash and traded in a 2009 with less then 100k had the vehicle not even 90 days transmission went out they offered to get me a transmission for 3 grand I do not recommend getting a vehicle from he More

by Hillmanthomas64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skylar Stein
October 30, 2021

He was extremely patient and easy to talk to. Not pushy at all! He showed me a vehicle that I loved and purchased the same day! He got me a really good deal as well! Very nice guy! More

by TMJ007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sykes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2021

Mike Ohlman from Berger Chevrolet treated me terribly. He was a jerk to me. He didn't return my phone call for 2 days. So I called him again and he insulted me 2 times. What a horrible person to be in charge More

by Codydalenburg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Ohlman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Berger Chevrolet, Inc responded

Hi Cody - After communicating with you in depth over the few months, we will not be responding to this review.

Oct 04, 2021 -

Codydalenburg responded

As a matter of fact there has been absolutely no communication since the day I walked in to get my deposit money back, and retrieve my license plate from the severely damaged truck. I have told hundreds of people about my experience at Berger.

Oct 04, 2021 -

Codydalenburg responded

As a matter of fact there has been absolutely no communication since the day I walked in to get my deposit money back, and retrieve my license plate from the severely damaged truck. I have told hundreds of people about my experience at Berger.

September 24, 2021

Today was the best experience I have ever had at Berger Chevrolet. Brian made it very easy to order my new truck. He called me when it came in, he was super helpful throughout the process. I have always re More

by Magnumforce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Anderson
September 18, 2021

This is our second purchase with Berger. We went somewhere else after our first purchase because they were closer. We came back to Berger because of Brian Isch. Great customer service!! More

by metrogal38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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