Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,665 reviews
Brian Isch was awesome through the whole process. Times are tough but he worked hard to find a vehicle for us. are tough but he worked hard to find a vehicle for us. More
Brian Ish was so wonderful to work with. He was honest and straightforward and so nice. He made this the easiest car shopping process I have ever encountered. I recommend him to my friends and family 10 t and straightforward and so nice. He made this the easiest car shopping process I have ever encountered. I recommend him to my friends and family 10 times over again. Thank you, Brian! More
Brian was great. Found just the right vehicle, kept me posted on delivery date and made the process simple. Well done! posted on delivery date and made the process simple. Well done! More
We were looking to Lease another chevy equinox but because of covid and a chip shortage, we decided to buy our Leased vehicle from 2018 year thanks for all your hard work on helping us on buying our c because of covid and a chip shortage, we decided to buy our Leased vehicle from 2018 year thanks for all your hard work on helping us on buying our chevy from Berger Chevrolet Grand Rapids Michigan Ron & Bonnie from Battle Creek michigan... More
Put 1000 cash and traded in a 2009 with less then 100k had the vehicle not even 90 days transmission went out they offered to get me a transmission for 3 grand I do not recommend getting a vehicle from he had the vehicle not even 90 days transmission went out they offered to get me a transmission for 3 grand I do not recommend getting a vehicle from here the dealer was friendly and did his job More
He was extremely patient and easy to talk to. Not pushy at all! He showed me a vehicle that I loved and purchased the same day! He got me a really good deal as well! Very nice guy! at all! He showed me a vehicle that I loved and purchased the same day! He got me a really good deal as well! Very nice guy! More
Mike Ohlman from Berger Chevrolet treated me terribly. He was a jerk to me. He didn't return my phone call for 2 days. So I called him again and he insulted me 2 times. What a horrible person to be in charge was a jerk to me. He didn't return my phone call for 2 days. So I called him again and he insulted me 2 times. What a horrible person to be in charge of a dealership. ...Total creep. I purchased a new Silverado in late May 2021. The truck was approximately $60000. I put a deposit on a truck scheduled to be delivered and waited a few weeks for it to come in. The saleswoman called me and told me it was delivered. I came in the next day and purchased it sight unseen. It was registered to me, insured by me, and financed by me with a $5000 down payment. Without seeing it at all, I was to come and pick it up 2 days later. When I got there to pick it up, it was not clean at all. There had been no attempt made to get it in shape to be delivered. The saleswoman was embarrassed and immediately apologized and told us in 30 minutes it would be good to go and then wisked it around the back of the dealership. An hour later one of the managers pulled up in it. He said there had been an "incident". We understood accidents happen and were concerned for the wellbeing of the saleswoman driving it when THEY SMASHED IT. So I never sat in it. I never drove it but I owned it for 2 days. It already had my plate on it.. Now there was approximately $6300 damage to it. Mike basically tried to convince me it was my fault and he wasn't going to do anything about it. He said "so I hear you threw my people under the bus" AND " he had to play hardball with me". The bodyshop guy was great, though. He fixed it in 2 weeks. Who in their right mind would take delivery of a repaired (undelivered) truck. I got my money and license plate back. The sales manager apologized and admitted Mike was way off base and acted like a jerk. More
Today was the best experience I have ever had at Berger Chevrolet. Brian made it very easy to order my new truck. He called me when it came in, he was super helpful throughout the process. I have always re Chevrolet. Brian made it very easy to order my new truck. He called me when it came in, he was super helpful throughout the process. I have always recommend Berger to all my family and friends. When we need our next vehicle you can count on us calling Brian Isch to help us. Just the best More
This is our second purchase with Berger. We went somewhere else after our first purchase because they were closer. We came back to Berger because of Brian Isch. Great customer service!! somewhere else after our first purchase because they were closer. We came back to Berger because of Brian Isch. Great customer service!! More