
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Amazing Service! The dealership was so easy to work with! I had the pleasure of working with Mark and he made my experience hassle free! They let me take my car in a d The dealership was so easy to work with! I had the pleasure of working with Mark and he made my experience hassle free! They let me take my car in a day early, called me back after hours to give me an update, and even left my car in another lot so I could pick it up over the weekend after my flight landed. I would highly recommend this dealership! More
Great Service The staff in the service department are great to work with. They are always very easy to work with. I would recommend that any one needing service cal The staff in the service department are great to work with. They are always very easy to work with. I would recommend that any one needing service call them. More
Very good service! Very good service. Always feel welcome and that I am treated fairly. Shuttle service is a great option for those busy work schedules. Thanks to the Very good service. Always feel welcome and that I am treated fairly. Shuttle service is a great option for those busy work schedules. Thanks to the Service Team. More
quick oil change There was no delay in service, staff was efficient and answered my questions to my satisfaction. Would recommend a free car wash with the oil change. There was no delay in service, staff was efficient and answered my questions to my satisfaction. Would recommend a free car wash with the oil change. would be a nice treat especially in the winter. More
Need filters It cost more than they said cost 10.00 sale The service was ok but it could be a like faster but was good service It cost more than they said cost 10.00 sale The service was ok but it could be a like faster but was good service More
After 18 years of taking my cars here its time to leave POOR SERVICE. Purchased multiple cars through GM over the last 30 years. Always Brand New..Been taking my car to Berger ever since 2001. 7+ new cars POOR SERVICE. Purchased multiple cars through GM over the last 30 years. Always Brand New..Been taking my car to Berger ever since 2001. 7+ new cars since that time...Use to have pretty good service. Took my most recent Tahoe there 2016 Nov 2017. $1200 repair on the air conditioner. 2016 are you kidding me..The air goes out on a car less than 2 years old..The sad part it should have been covered as a recall but apparently it was a secret recall. Then to make matters worse the air went out again less than 9 months later...Guess what another $1100...think maybe they didn't inspect it correctly the first time? Oh and Mr Noffsinger your GPS is out as well and that's another $600. A 2016 lemon and a dealership that no matter how long you go there does nothing for you. I asked for all my service records to be emailed to me as I have no plans to step foot in this dealership again and yes I will be writing letters to GM. Jeremy Anderson said I should have them by email the following day. Its the following day at 4pm and still no records. More
Oil Change Service When I arrived, I was able to get right in! The service tech was very cordial & liked my car. Bragging up my car always gives them brownie points. When I arrived, I was able to get right in! The service tech was very cordial & liked my car. Bragging up my car always gives them brownie points. I love my 2011 Camero too! Thanks for the great service Berger. I'll be back! More
Always great service I had received an email advising me that one of my tires was very low on air, so I drove directly to Berger, pulled into service, they took my car rig I had received an email advising me that one of my tires was very low on air, so I drove directly to Berger, pulled into service, they took my car right away to check the tire. I was back on the road within the hour. More
Exceptional Service from Hugh!! I truly enjoyed my experience at Berger! Hugh was friendly, patient, very informative and helpful!!! It was a pleasure meeting you and I appreciate al I truly enjoyed my experience at Berger! Hugh was friendly, patient, very informative and helpful!!! It was a pleasure meeting you and I appreciate all your assistance!!! More
Wish it was less expensive for the oil change. $50 is high Staff were very helpful kind and informative! I think $50 is high for an oil change though. I did appreciate the knowledge ithebstaff have though. Staff were very helpful kind and informative! I think $50 is high for an oil change though. I did appreciate the knowledge ithebstaff have though. Kudos to the staff and their customer service while I was there. More