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Berger Chevrolet, Inc
Grand Rapids, MI
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,672 reviews
August 30, 2018
Could not fix the issue . The Spedometer is not working in my 2018 Malibu. We brought it in for an appointment. When we picked it up we were told that GM has not figured ou . The Spedometer is not working in my 2018 Malibu. We brought it in for an appointment. When we picked it up we were told that GM has not figured out how to fix the issue and they would call us in a few months when they could figure it out! More
by CHERIVANTUINEN
Verified CustomerEmployees Worked With
August 29, 2018
horrible after getting a ridiculous labor fee I tried to trade it in and that part went even worst. I could hear the manager hollering he can't afford nothing after getting a ridiculous labor fee I tried to trade it in and that part went even worst. I could hear the manager hollering he can't afford nothing else. out of 100s of car the only one they could trade my 100k mile car was for a 80k miles beat up cae More
by ISMAELRIVERABERMUDEZ
August 29, 2018
Service Berger and the service advisor went outta of there way to help and also provided me with a car until my car was complete. I highly recommend Johnathan Berger and the service advisor went outta of there way to help and also provided me with a car until my car was complete. I highly recommend Johnathan in service for all your car our truck service needs. Thanks Wayne. More
by WAYNEKING2012
Employees Worked With
Johnathan Uredi
August 29, 2018
p'erformancethe Darrel Pike is a professional salesman and completely covered all my concerns.He shows complete knowledge of the product and makes every effort to inf Darrel Pike is a professional salesman and completely covered all my concerns.He shows complete knowledge of the product and makes every effort to inform the customer of issues that might arise, I commend Darrel on his approach to customer satisfaction. More
by ABURKE01
Employees Worked With
Darrell Pike
August 29, 2018
Fantastic From start to finish Eugenio was amazing. He helped me through the whole process and was willing to go the extra mile to make me comfortable. From start to finish Eugenio was amazing. He helped me through the whole process and was willing to go the extra mile to make me comfortable. More
by DAVID_WOOD1988
Employees Worked With
August 29, 2018
My new car purchase experience I was treated very well and was given what I needed and drove away with the car I was hoping to get. Great experience THANKS I was treated very well and was given what I needed and drove away with the car I was hoping to get. Great experience THANKS More
by LOUISEMONSKE
August 29, 2018
Nice quick and complete service They offer a great quick lube. Nice price particularly with a coupon and great service. I highly recommend Berger Chevrolet for service. I escpecially They offer a great quick lube. Nice price particularly with a coupon and great service. I highly recommend Berger Chevrolet for service. I escpecially like the early hours. More
by HELDERJEFF
Employees Worked With
None of the above
August 29, 2018
Always a smile and always quick! I do a 30 minute drive to get oil changes because the service is excellent, quick, and very friendly. When I schedule service done it is typically don I do a 30 minute drive to get oil changes because the service is excellent, quick, and very friendly. When I schedule service done it is typically done before the time promised. The waiting area is clean, neat and I can relax or even get work done in office cubicles they provide. More
by kjc0
August 28, 2018
Purchased a new car We left another local dealer with a horrible experience. We arrived at Berger on a Saturday 10 minutes before closing, they stuck around for 3 hours a We left another local dealer with a horrible experience. We arrived at Berger on a Saturday 10 minutes before closing, they stuck around for 3 hours and we went home with our new car. More
by SDUNKFOUR
Employees Worked With
Darrell Pike
August 28, 2018
Great customer service Our visit to the dealer was by far one of the best. Richard from sales definitely made it a great experience for my fiancé and I. We also do love the Our visit to the dealer was by far one of the best. Richard from sales definitely made it a great experience for my fiancé and I. We also do love the new car we purchased thanks to Richard and the financial team there. More
by EDDIE
Employees Worked With
Richard Carten
