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Berger Chevrolet, Inc
Grand Rapids, MI
1,666 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,666 reviews
August 30, 2018
Recalls Patty was very helpful and coordinated through email across the state. This provided me with ease and accessibility where I am still waiting after 6 w Patty was very helpful and coordinated through email across the state. This provided me with ease and accessibility where I am still waiting after 6 weeks at our local dealer. More
by CONWELTM
Verified CustomerEmployees Worked With
Patty, Darin Baas
August 30, 2018
Oil change It took 8 minutes, I never even got out of my truck. Super friendly and so glad I didn't have to spend lots of time waiting for a simple service. The It took 8 minutes, I never even got out of my truck. Super friendly and so glad I didn't have to spend lots of time waiting for a simple service. The lady in quicklube was very nice to deal with. More
by MHUFFX03
Employees Worked With
Lady in quicklube
August 30, 2018
Great customer service Wonderful customer service from salesman and paperwork Dept. Both Brian and Jace stayed very late to finalize our purchase and both were knowledge Wonderful customer service from salesman and paperwork Dept. Both Brian and Jace stayed very late to finalize our purchase and both were knowledgeable and friendly. More
by Jeff & Vicki
August 30, 2018
In a Pinch My engine blew, and Berger was the only place that gave me money for my car worth trading in. I needed a car that day, and I never felt scammed or pus My engine blew, and Berger was the only place that gave me money for my car worth trading in. I needed a car that day, and I never felt scammed or pushed into a vehicle. I found a nice pre-owned vehicle and was out the door in a couple hours. Great Experience! More
by DOWNEYSPORTS17
August 30, 2018
Could not fix the issue . The Spedometer is not working in my 2018 Malibu. We brought it in for an appointment. When we picked it up we were told that GM has not figured ou . The Spedometer is not working in my 2018 Malibu. We brought it in for an appointment. When we picked it up we were told that GM has not figured out how to fix the issue and they would call us in a few months when they could figure it out! More
by CHERIVANTUINEN
Employees Worked With
August 29, 2018
horrible after getting a ridiculous labor fee I tried to trade it in and that part went even worst. I could hear the manager hollering he can't afford nothing after getting a ridiculous labor fee I tried to trade it in and that part went even worst. I could hear the manager hollering he can't afford nothing else. out of 100s of car the only one they could trade my 100k mile car was for a 80k miles beat up cae More
by ISMAELRIVERABERMUDEZ
August 29, 2018
Service Berger and the service advisor went outta of there way to help and also provided me with a car until my car was complete. I highly recommend Johnathan Berger and the service advisor went outta of there way to help and also provided me with a car until my car was complete. I highly recommend Johnathan in service for all your car our truck service needs. Thanks Wayne. More
by WAYNEKING2012
Employees Worked With
Johnathan Uredi
August 29, 2018
p'erformancethe Darrel Pike is a professional salesman and completely covered all my concerns.He shows complete knowledge of the product and makes every effort to inf Darrel Pike is a professional salesman and completely covered all my concerns.He shows complete knowledge of the product and makes every effort to inform the customer of issues that might arise, I commend Darrel on his approach to customer satisfaction. More
by ABURKE01
Employees Worked With
Darrell Pike
August 29, 2018
Fantastic From start to finish Eugenio was amazing. He helped me through the whole process and was willing to go the extra mile to make me comfortable. From start to finish Eugenio was amazing. He helped me through the whole process and was willing to go the extra mile to make me comfortable. More
by DAVID_WOOD1988
Employees Worked With
August 29, 2018
My new car purchase experience I was treated very well and was given what I needed and drove away with the car I was hoping to get. Great experience THANKS I was treated very well and was given what I needed and drove away with the car I was hoping to get. Great experience THANKS More
by LOUISEMONSKE
